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Sales Professional
Locations Currently Available:
Chicago - #001, Dallas - #002, Washington DC -#004, Nashville -#005, Southern California -#006, New Orleans
Minimum Training/Education:
Three Years Sales Experience Within Local Market
Preferred Product Experience:
Enterprise Card Access, IP Video Management & Storage, Etc.
General Responsibilities:
To prospect, cultivate, & secure sales opportunities within local market utilizing recognized effective lead generation techniques. The purpose of a Convergint Sales Professional is to secure (book) building systems in security related projects, and maintain a balance of service related bookings. Must be able to close a minimum booking volume of $1.5 to $2 million in a 12 month period. Must be able to prospect, cultivate, & qualify new customer opportunities. Must have ability to meet directly with customers to establish needs, and drive the overall sales process. Conduct customer site walkthroughs and estimate both building system installations and service opportunities. Must be able to construct & submit a professional written proposal.
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Project Manager
Locations Currently Available:
Seattle -#008, Portland- #010, and Los Angeles
Minimum Training/Education:
2 Year Technical Degree, 3 Years Project Management
Preferred Product Experience:
Enterprise Access Control Systems, IP Network Video Management Systems, Digital Video Recording, Intercom, Etc.
General Responsibilities:
To plan, schedule, organize and direct application engineering, field installation and start-up of assigned projects. Ensure projects are effectively executed to budgeted cost and committed time schedules. To act as key interface with the customer, and maximize customer satisfaction. To ensure positive cash flow on all assigned projects. Manage, oversee, & coordinate all aspects of project activities after award and through completion of project including: review of estimated costs prior to bid, provision of technical assistance to sales force as and when required, review of contracts, plans and specifications, project design engineering, supervision of installation labor and subcontractors, preparation of change proposals, preparation of project invoices, & collections on projects.
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Service Specialist
Locations Currently Available:
Chicago- #012, Dallas- #013, Seattle- #015, Portland- #016, Atlanta- #017, Richmond- #018 & Southern California- #019, San Francisco, CA, and New Orleans
Minimum Training/Education:
High School/GED, 3 Years Related Experience
Preferred Product Experience:
Enterprise Card Access, Digital Video Recording, IP Video, Intercom, Etc. Experience with Lenel, Radionics, and Pelco is a plus.
General Responsibilities:
To respond to and carryout service calls, Customer Support Programs and small projects business. Scope of work includes checkout, troubleshooting and maintenance routines associated with installed electronic security systems. Respond in a timely manner to all customer service calls, scheduled maintenance calls and emergency service calls as directed by Supervisor or Dispatch personnel. For service and emergency calls, attend to indicated problem, identify fault, analyze repair requirements, provide customer with appropriate solutions and carry out necessary repairs and replacements. Provide customer and company with detailed report of work done by completing all necessary paperwork to enable Convergint to correctly invoice customer and to enable job cost tracking.
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Project Specialist
Locations Currently Available:
Chicago- #020, Portland- #021, Seattle- #022, New Orleans, Dallas, Austin, and San Francisco, CA
Minimum Training/Education:
3-5 years experience/ High school diploma
Preferred Product Experience:
Install, start-up, commission and service electronic security systems in commercial buildings • Train end-users on system operation • Act as key interface with the customer and maximize customer satisfaction • Make recommendations to management regarding quality of service provided • Mentor other technicians Qualifications • Strong technical skills related to access control, CCTV and intrusion systems • Knowledge of local/national codes • Excellent MS Excel, MS Word and Outlook e-mail skills • Strong communication skills both oral and written • Self-starter - ability to work independently, as well as, part of a team • Multi-tasking - ability to juggle multiple tasks and priorities • Customer Focus – Maintaining awareness of and seeking to meet desires of the customer
General Responsibilities:
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others in the organization • Initiative – Engages in proactive behavior and looks for opportunities • Adaptability – Responds effectively to changes in situation or information • Problem Solver- engages in proactive behavior and look for opportunities to solve problems. • Attention to detail, especially while completing multiple or repetitive tasks. • Quality – work consistently meets quality expectations • Exceptional work ethic - use time productively, maximize efficiency, and meet challenging work goals. • High Integrity - maintain company values and demand the highest standards of conduct from self and others.
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Application Engineering Specialist
Locations Currently Available:
Richmond,VA
Minimum Training/Education:
One of the following or equivalent: (1) Four year degree of an Engineering curriculum,(2) Two year Associates degree in an Engineering Technology with two years work experience.(3) Five year work experience in Fire detection or Security Systems. -Excellent Communication Skills ( written and verbal) -Proven Leadership Skills
Preferred Product Experience:
SAME AS ABOVE; One of the following or equivalent: (1) Four year degree of an Engineering curriculum,(2) Two year Associates degree in an Engineering Technology with two years work experience.(3) Five year work experience in Fire detection or Security Systems. -Excellent Communication Skills ( written and verbal) -Proven Leadership Skills
General Responsibilities:
Accountable for the management and handling of pre-sale aspects of complex, larger jobs, smaller projects and/or multiple projects including estimating, design, tracking, start up and planning phases. May also provide ‘trouble shooting’ support to other departments/jobs. This position will work very closely with the sales account managers, participating in pre-bid meetings, site visits, design meetings and other activities necessary to complete a bid package or quote. This position will also be responsible for post award submittal packages including typical wiring diagrams, data sheets and scope of work clarifications. Performs role with little or no direction/supervision. Coordinates project priorities with account managers to make sure we are focusing on high probability projects. Pre-bid and Post award activities include project design to meet the intent of the specification; value engineering solutions to insure competitiveness; submittal packages as part of the post award process and effective communication with the Project Managers to assure that they understand the statement of work / scope of work in the prime contract.
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Security Technician
Locations Currently Available:
Fort McMurray, Edmonton, Lloydmnister and Vancouver
Minimum Training/Education:
Technical Training, Electronics Engineering Diploma, 2nd or 3rd year electrical apprentice with Security installation experience.
Preferred Product Experience:
Lenel, Honeywell, Axis, etc.
General Responsibilities:
• Prepares for security installations by reviewing installation orders; gathering equipment, supplies, and tools; coordinating schedules with customers. • Plans security installations by surveying and evaluating location; identifying alarm installation requirements; laying-out equipment and wiring plan. • Establishes security system by installing equipment; running and pulling wiring; programming and calibrating equipment. This includes card access control, CCTV, perimeter protection equipment and alarm controls. • Verifies security system functioning properly by testing equipment, connections, and signals; identifying and correcting problems. • Maintains safe and secure work environment by following safe practices; keeping security information confidential.
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Service Specialist
Locations Currently Available:
Maryland; New York - Metro Area
Minimum Training/Education:
•Customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted •Technical skills and experience related to fire alarm systems, and/or electronic security systems •Programming skills and proven ability to troubleshoot problems and look for solutions •Must be a self-starter
Preferred Product Experience:
•Candidates will have extensive knowledge of burglar and fire alarm systems, CCTV, access control systems and other related systems. Previous experience within the alarm / security industry installing and servicing this type of equipment is required. Candidates must be able to obtain state alarm agent license if required.
General Responsibilities:
Responsible for providing customer and technical support for installed systems. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and the installation of small or less complex projects.
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Engineering Specialist
Locations Currently Available:
Maryland; New York - Metro Area
Minimum Training/Education:
Associate’s degree in Computer or Electrical Engineering, or low-voltage systems design coursework preferred Relevant trade designation (e.g. Electrician, HVAC certificate, etc.) Proficient computer skills including MS Office applications (Outlook, Word, Excel); previous exposure to AutoCAD viewing software; solid networking & IT skills (Security primarily)
Preferred Product Experience:
Minimum of two years of previous, relevant low-voltage systems project experience required Experience in one or more of the following industries preferred: electronic, fire alarm & life safety Installation / service / programming of intrusion detection systems, CCTV and access control systems. Experience with Bank systems is desirable Solid knowledge of engineering principles and practices related to fire alarm systems, and/or electronic security systems Solid programming skills and proven ability to troubleshoot problems and look for solutions Strong mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)
General Responsibilities:
Has overall responsibility for the application engineering, programming, troubleshooting, start-up, and check-out of assigned installed projects including a variety of projects that vary in complexity. Individuals work shall be in accordance with the established quality standards. He/she is the technical support contact for our customer and is responsible for maximizing customer satisfaction with installed Fire and Security. Ensures projects are effectively executed to budgeted cost and time schedules. Installation / service / programming of intrusion detection systems, CCTV and access control systems. Experience with Bank systems is desirable. Responds to service requests, diagnoses system malfunctions of the security systems, CCTV or Access Control and makes adjustments, repairs or replaces equipment as necessary to correct the problem. Provides service support and support for all aspects of a system inspection and maintenance. Maintains accurate records of all work performed, material used and communicates any problem encountered or identified with the alarm system. Orders replacement parts as needed and maintains truck inventory levels. Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted Must be a self-starter and work well without supervision • Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required. Strong verbal, written and interpersonal communication skills Solid organizational skills and the ability to handle multiple projects simultaneously
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Project Manager
Locations Currently Available:
D.C., Atlanta
Minimum Training/Education:
3-5 years experience in Security Industry Project Management Strong knowledge of engineering fundamentals Excellent MS Excel, MS Word and Outlook e-mail skills Strong communication skills both oral and written
Preferred Product Experience:
Strong technical skills related to electronic security systems – access control, CCTV & Intrusion
General Responsibilities:
Manage and handle all aspects of complex, larger jobs and/or multiple projects with little or no direction/supervision, including estimating, design, tracking, start up, and planning phases. Carry out in depth analysis of plans, specifications and contracts in order to determine and advise on overall project requirements. Coordinate with engineers so the appropriate information can be transferred to auto cad drawings and wiring diagrams, based on project plans and specifications, showing location of instruments, equipment and piping etc. Determine and order appropriate products needed for installation, identifying any items which have longer lead times, and track materials on an ongoing basis to ensure timely arrival/delivery to the project site. Prepare formal submittal booklets, containing schematics, and technical literature as necessary to support each contract. Provide on site assistance with the installation and start up, check out and turnover processes. Act as a technical resource and support to sales executives including attending pre booking meetings. Assist with the preparation of databases and job related programming for computer based systems. Provide diagnostic and troubleshooting support for possible problems including debugging software, electrical problems, installation problems etc to existing customers, sales team and service department as necessary.
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Service Specialist II
Locations Currently Available:
Dallas, TX
Minimum Training/Education:
Associate's Degree in Electronics preferred. Relevant trade designation (e.g. Electrician). Product-specific certifications required; industry-specific certifications and/or licenses required.
Preferred Product Experience:
Minimum of two years previous, relevant field Security service experience required. Experience in one or more of the following industries preferred: electronic, fire alarm & life safety, and/or building automation. Solid technical skills and experience related to electronic security systems. Solid programming skills and proven ability to troubleshoot problems and look for solutions. Strong mechanical and electrical aptitude.
General Responsibilities:
Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; wil diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems; installs projects, as necessary. Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed. Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking. Uses well-developed troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Provides technical support to end users and field labor when applicable. Perform other duties and responsibilities as requested or required.
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Project Security Specialist
Locations Currently Available:
Atlanta
Minimum Training/Education:
5+ years experience as an electronic security technician; Minimum 2 year technical degree in electronics or IT; Strong IT skills - Microsoft certification a plus; Excellent MS Office skills.
Preferred Product Experience:
Strong technical skills related to electronic security systems - access control, IP video & intrusion; Excellent system programming skills - Lenel, S2 and ONSSI certification a plus; Strong troubleshooting skills.
General Responsibilities:
•Installs, starts-up and commissions card access, IP video and intrusion systems on assigned projects •Trains end-users on installed systems •Acts as key interface for technical support with the customer and maximizes customer satisfaction •Identifies potential project risks and assists in the development and implementation of strategies to minimize impact and assist in the development and implementation of strategies for controlling deviations from estimated costs and project deadlines •Works closely with management to assist in the overall coordination of the project and to continuously improve customer satisfaction •Makes recommendations to management regarding quality of work and potential changes in scope •Mentors and trains other technicians
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Business Development Executive (Sales)- Security
Locations Currently Available:
Edmonton
Minimum Training/Education:
Three (3) years sales or related experience within local market.
Preferred Product Experience:
• Security systems design and operation knowledge and a general understanding of building electrical systems and door hardware requirements preferred. • Proven background with reviewing Security design specifications & plans. • Knowledge of Security Management Systems – Lenel & TAC I/NET preferred. • Formal strategic selling or other type of professional sales training. • Excellent verbal, written and presentation skills.
General Responsibilities:
• Cultivate and close Security projects and associated service opportunities with strategic end-use customers. • Must have the ability to meet directly with customers to establish needs and drive the overall sales process. • Work with Operations to execute the growth, development, sales and marketing of all Security solutions offered by Convergint Technologies LTD. • Conduct customer site walkthroughs and estimate both security system installations and service opportunities. • Create market awareness for Convergint Technologies through networking, cold calling, presentations and attendance at local trade association meetings. • Work strategically on targeted new construction projects with electrical and general contractors. • Take a leadership role with select product partners in support of their business development activity. • Construct and submit a professional written proposal with established deadlines.
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Program Manager
Locations Currently Available:
204-Austin, TX
Minimum Training/Education:
Minimum 2 year Technical Degree/3-5 years Operations or Project Management experience. Proficient in Microsoft Office products, including Word, Excel, PowerPoint, and Access. Strong financial skills.
Preferred Product Experience:
Prefer 4 year Bachelors Degree in Engineering/Supervisory experience. Strong management skills related to Project Management. Broad based professional knowledge of: security hardware, alarm and video surveillance systems, electronic security issues and safeguards. Ability to work effectively at all levels within the company and complete projects and assignments on time with minimal supervision. Strong communication, both written and oral as well as presentation skills, work ethic, and personal motivation. Maintain awareness of and seek to meet the needs and wants of the customer.
General Responsibilities:
Manage, oversee, and coordinate all aspects of Access, CCTV and Integrated Systems installations and activities including, but not limited to, the following: operations planning, qualifying potential business solutions, operational review of proposals for a dedicated customer. Responsible for review of contracts; indirect supervision of labor and subcontractors; planning and scheduling of installations; review of invoices and assisting in collections. Develop and implement operations strategies to improve execution and provide additional value to customers. Utilize financial systems to review contract costs and to provide timely and accurate financial reports.
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