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What's New:  High Return on Social ResponsibilityConvergint Technologies to Invest $350,000 in Local Communities for Social Responsibility DayConvergint Technologies Named System Integrator of the Year by Axis Communications |
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 InfoCentre The InfoCentre solution integrates a powerful web-based work order management system with a 24x7 service desk for efficient and responsive issue resolution. Customers use this desktop web-based tool for service requests, work order management, and account communication. The InfoCentre technology is integrated with a 24x7 service desk, ensuring a trained customer service representative is involved with every work order reported through InfoCentre. These trained service representatives move work orders through to resolution with a typical initial issue response time of less than 15 minutes. |
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