Artificial intelligence (AI) is shifting the modern landscape of security and surveillance, changing the way users interact with their security systems. With all the excitement surrounding the potential of AI, let’s see how it can solve real-world challenges for security operators.

When deployed throughout a security system, AI technology can dramatically change security operations within many different settings; it can bring the most important events and insights to an operator’s attention, shifting their focus from merely detecting events to doing what they do best: making critical decisions.

Convergint and Avigilon are developing solutions that leverage AI technology to offer valuable capabilities to users. Avigilon Control Center (ACC) video management software includes tools like Avigilon Appearance Search™ technology—a sophisticated, deep learning AI video search engine that’s as easy as searching the internet—to help operators quickly locate a specific person or vehicle across all cameras, even throughout multiple sites.

In addition to expediting video search, AI can help focus operators’ attention on atypical events that may need further investigation. For example, Unusual Motion Detection (UMD) technology uses AI technology to continuously learn what typical activity in a scene looks like and then detects and flags unusual motion, adding a new level of automation to healthcare surveillance.

Another example is Avigilon’s Identity Search feature, which enables operators to quickly search for a person of interest across an entire site by their access control cardholder information and immediately view linked video clips of door activity. The operator can then use Appearance Search technology to locate that person’s current or previous location in the facility. This video explains more.

The role of AI in security today is transformative. AI-powered video management software is helping to reduce the amount of time spent on surveillance, making security operators more efficient and effective. By removing the need to constantly watch video screens and automating the “detection” function of surveillance, AI technology allows operators to focus on the most crucial aspects of their job: verifying and acting on critical events.

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