State of Texas Contract DIR-TSO-3537

Contract Information

All Texas state agencies, other governmental jurisdictions with mutual agreements with the State of Texas, and others authorized by law may utilize this contract to procure products and services with pre-negotiated pricing.

DIR Contract Number: DIR-TSO-3537
Vendor ID: 1364444620800

More information about the DIR Co-op Contract Program can be found on the DIR website at the following URL:

Under the DIR contract, Convergint provides surveillance, security, monitoring, and technical services for the following manufacturing partners:

  • Alert Enterprise
  • Alertus
  • Automatic Systems
  • Bold Technologies
  • Brivo
  • Commend
  • Convergint
  • Eaton
  • EST
  • HID
  • Lenel
  • Pivot3
  • Quam Nichols
  • ScanSource
  • Sensormatic
  • Silent Knight
  • Space Age
  • Toa Electronics
  • Traka
  • UTC
  • Windy City Wire
View Parts Pricing
View Service Pricing
  • 204-29 – Data/File Security Hardware/Software to Include Encryption
  • 207-10 – Batteries, Computer and Peripheral
  • 207-14 – Battery Chargers, Computer and Peripheral
  • 207-67 – Power Supplies: Surge Protectors, Uninterruptible Power Supplies, Switches
  • 209-91 – Utilities: Back-up, Batch File, Menus, Network Management, Operating System, Recovery, Screen, Security, Virus Protection, etc.
  • 285-44 – Isolation System (For Computer Center)
  • 285-96 – Uninterruptible Power Supplies
  • 578-12 – Biometric Card Reader
  • 578-16 – Cards, Biometric Reader
  • 655-78 – Photo Identification Systems, Complete
  • 655-96 – Video Capturing Devices Connected to Computers or Computer Networks, (Web Cameras)
  • 680-02 – Access Control Systems and Security Systems
  • 680-87 – Surveillance and Counter Surveillance Equipment and Supplies
  • 680-97 – Warning Systems, Perimeter Anti-Intrusion, Electronic (Including Civil Defense and Natural Disaster Types)
  • 726-47 – Frequency Data Communication Equipment, Radio (Including Identification Equipment)
  • 726-57 – High Frequency Radio (SSB), Mobile and Base
  • 726-89 – Two-Way Radio Receivers, Transmitters, Transceivers: Mobile and Base Station (Audio Transfer)
  • 726-90 – Two-Way Radio Supplies, Parts, and Accessories
  • 730-86 – Telephone Line Monitoring Systems
  • 838-34 – Communication Security Systems
  • 838-83 – Telecommunication (Internet Protocol) Network Monitoring, Surveillance, Intrusion Detection Systems and Networking Products
  • 838-91 – Translation Equipment
  • 839-92 – Videophone Equipment
  • 840-84 – Video and Audio Systems, Accessories and Parts (Closed Circuit TV) (Including Surveillance Type)
  • 915-70 – Monitoring Services: Parolee, Patient, Convict, etc.
  • 915-95 – Warning System Services, Citizen
  • 920-03 – Application Service Provider (ASP) – (web based hosted)
  • 920-16 – Biometric Authentication System Software Services (Incl. Maint. And Repair)
  • 920-32 – Intelligent Transportation System Software (To Include Design, Development, and Maintenance Services)
  • 920-37 – Networking Services (Including Installation, Security, and Maintenance )
  • 936-27 – Emergency Warning Systems Maintenance and Repair (Including Civil Defense and Natural Disaster Equipment)
  • 936-49 – Intelligent Transportation Systems Equipment Maintenance and Repair
  • 939-21 – Computers, Data Processing Equipment and Accessories (Not Word Processing Equipment), Maintenance and Repair
  • 990-22 – Card Access Security Services
  • 990-50 – Installation of Security and Alarm Equipment

Contact Information

Contact for Contract Administration
Melissa Bulluck
Phone: 240.696.8948

Contact for Sales Inquiries
Shannon Ritchie
Phone: 512-351-4042

Get a Quote

When interested in purchasing from Convergint Technologies from DIR Contract# DIR-TSO-3537 please reach out to the following contacts via phone or email. This contact will assist you with the order process or additional proposal help by working directly with you or directing the Government Agency to the closest Convergint Technologies office within the State of Texas:

Shannon Ritchie
Phone: 512-351-4042

Richard Wright
Phone: 512-351-4042

Reseller Name: ARC Government Solutions, Inc.
Reseller ID: 1742339797900
Reseller Hub Type: Woman Owned
Contact: Susan Robb
Phone: (512) 452-0651
FAX: (512) 452-0691
Address: 9211 Waterford Centre Blvd, Suite 202, Austin, TX, 78758


Convergint provides the following warranty to the Customer: For the period of one (1) year, commencing at the earlier of substantial completion of the Work, or first beneficial use, (“Warranty Period”):

a. That Work performed under this Agreement will be of good quality;
b. That all equipment will be new unless otherwise required or permitted by this Agreement;
c. That the Work will be free from defects not inherent in the quality required or permitted; and
d. That the Work will conform to the requirements of this Agreement.

The Customer’s sole remedy for any breach of this warranty is that Convergint shall remove, replace and/or repair at its own expense any defective or improper Work, discovered within the Warranty Period, provided Convergint is notified in writing of any defect within the Warranty Period.

For product return inquiries please contact the designated contact for order fulfillment listed in “Ordering” above.