Convergint was built upon a solid foundation of Values & Beliefs, one of the most important being “We deliver resultsperiod.” 

For complex customers with large global footprints, inefficiencies in tracking and management of assets can pose increased security risk, and delivering solutions that result in increased productivity and positive business outcomes is essential. In this case study, find out how Convergint worked with technology partner Traka to deliver an intelligent solution that would help the customer solve major problem and increase operational efficiency. 

Mission: Improve Inefficient Key Management for Large Global Customer

Convergint has a large global customer with over 100 sites and numerous sensitive keys per site. Due to the customer’s large global footprint, they found themselves experiencing issues with tracking unauthorized use and loss of those keys, and had no standardized approach to maintain the security of or log the use of these keys. As the customer continued to grow and further increase its footprint, the problem of maintaining inventory and tracking keys grew as well. This resulted in the need to re-key facilities which cost hundreds of thousands of dollars. To solve these key management inefficiencies, Convergint partnered with Traka to deploy automated and intelligent key tracking systems. 

Solution: Key Management Solutions from Traka

Convergint and Traka worked together to solve the customer’s problem with the deployment of key tracking solutions. By standardizing on an enterprise key management solution with full integration to the physical access control system, the customer is able to maintain role-based access permissions to physical keys & equipment throughout the enterprise, with a full audit trail of each key transaction, while keeping administrative overhead to a minimum.

Result: Reduced Downtime and Increased Productivity

Deploying this solution resulted in increased productivity and reduced downtime for managers and users of keys throughout the facilities across the company’s footprint. Employees are accountable for the keys they use, and the risk of a loss or misused sensitive key is significantly reduced. Analytics on key usage also highlight trends that help drive operational excellence and further increase the return on investment.

With Convergint’s dedication to service excellence and Traka’s intelligent key tracking system, the customer’s problem was solved, reinforcing Convergint’s commitment to being its customers’ best service provider. To learn more about how Traka and Convergint can help solve physical access control problems with key management solutions, contact Convergint today.