Where: Schaumburg
2011 revenue: $237.2 million
Five-year growth: 189%
Profitable? Yes
Local employees: 86
Worldwide employees: 991
What it does: Security and fire systems integration
How it grew: At Convergint, about 85 percent of revenue comes from repeat business. “We look at every relationship as long term,” CEO Dan Moceri says. In 2010, the company added an online service portal that contains Convergint’s performance metrics for each customer relationship — like how long it took for the company to respond to a specific service call and solve the problem. It now has 26 offices in North America, six of which were added during the past five years. This year, Convergint also added a dedicated government group. “We work with three-letter agencies, like the DoD,” Mr. Moceri says, referring to the Department of Defense. Convergint works with some other big names — like Boeing Co. and Capital One Financial Corp. — but it does not have a customer that accounts for more than 5 percent of revenue.
Convergint is hiring: Mr. Moceri says he plans to increase the workforce by 15 percent this year.