Embedded Resources Save Money & Optimize Operations

Every day at Convergint Technologies, colleagues strive to be their customers’ best service provider. One way Convergint works towards this goal is to offer embedded resources. An embedded resource is typically a security systems specialist who reports to Convergint, with day-to-day accountability to the customer. Embedded resources provide many benefits to customers and can quickly result in a positive return on investment.

Each embedded resource position is designed to the exact specification of the customer, but oftentimes this individual acts as a single point of coordination, assigned to manage and oversee all Convergint engagements. This provides the customer with a dedicated resource ensuring system integrity, standardization, and continuity. Specific goals are established, and progress is monitored regularly. The colleague shall manage and administer standards and security procedures and assist security personnel in day-to-day security system operations. 

Service is the key to our culture here at Convergint. Our goal is to maximize your system uptime, lower costs, and improve operational efficiencies. One of the key ways we can accomplish that is through our embedded resources.”

– David Holliday, Convergint Director of Service

The following is a list of some possible responsibilities of an embedded resource:

  • System Management

  • Process Optimization

  • Process Development

  • Test and Lab Environment Processes

  • Network Emulation and Optimization

  • End-User Training

Benefits 

Savings

Savings

Colleagues are pre-trained and qualified with FTE benefits provided by Convergint.

Compliance

Compliance

Ensures adherence to standards and regulations

Improved Process

Improved Process

Introduces operational efficiencies and maximizes sytem up-time

Collaboration

Collaboration

Provides regular and proactive communications

Service Delivery

Service Delivery

Drives consistent delivery

Innovation

Innovation

Presents strategies, technologies, and solutions

Convergint has embedded resources all over the globe in various capacities and jobs. Traditionally, the embedded resource is a security systems specialist; however, in some locations, these colleagues do everything from electronic security to HVAC to plant maintenance. Some Convergint customers have a single part-time resource and others have 150+ Convergint colleagues supporting the operations of their business. Convergint is ready to tailor embedded resources to any business plan.

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October 11, 2017|
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