Technology Innovation Series

As sports and entertainment venues begin allowing in-person attendees, it is essential that operations are safe and secure and that experiences are enhanced for everyone. New and innovative solutions can assist in accomplishing this environment. These venues must leverage the latest technologies to deliver unique fan experiences while ensuring the safety of the fans, staff, and talent.

In the below video recording, subject matter experts from Convergint, Titan HST, Evolv Technology, Sentinel Security Solutions, and the MLB explore advances in technology that enable venues to be more flexible with the physical space, while driving richer fan experiences through greater convenience and additional services and offerings.

Watch the video below to learn more about these technologies and their applications.

Game-Changing Technologies for Fan Experience & Safety

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Want more information on any of the technologies discussed in this session? Contact Convergint today and speak with an expert to learn more.

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Originally Recorded Live at InSight Innovation Summit

Convergint Technologies’ InSight Innovation Summit was a digital transformation tradeshow event held May 18-20, 2021. Throughout the 3-day event, Convergint hosted Strategy Sessions, partner-sponsored Innovation Demos, and Executive Keynotes all discussing the latest game-changing technology and transformative solutions. 


Anil co-founded Evolv in 2013 after losing a friend in 9/11 and then experiencing a near miss when a bomb exploded at the Boston Marathon. Under his leadership and an ecosystem of innovators, Evolv develops purpose-built screening technology applying sensors, software and data to achieve the mission of making the world a safe place to live, work, learn and play.

Prior to Evolv, Anil spent twenty years at the intersection of technology and business as a management consultant with global companies helping them use software to improve their competitive position. Software may be eating the world, but sensors will make it safer.

Anil Chitkara

Co-Founder, Evolv Technology

Serene Nasser

SVP Strategic Development, Titan HST

Serene Nasser leads development and execution of sales strategies to meet short and long term goals at Titan Health & Security Technologies, Inc., a tech company dedicated to improving the health and safety of organizations while simultaneously increasing their revenue. Ms. Nasser has a background in security and healthcare coupled with extensive experience in business development and client relations.

Serene spent several years as the operations manager for a high-risk private investigations and security company through which she became certified in crime prevention through environmental design.

As Chief Executive Officer of Sentinel Security Solutions, a leading Global Security and Crisis Management firm, Charles serves as a strategic advisor to high net worth families, Fortune 500 companies, sports organizations, and government clients. He is a recognized expert on National and Homeland Security matters, emerging threats, and programs. He regularly appears on major cable news networks to provide expert analysis on National security matters and situations. Charles is adept at building complex security programs for his clients. He most recently oversaw the security architecture and program design for the Chase Center, the new $1.6B home of the Golden State Warriors. Earlier, as Senior Director of Protective Services for Oracle Corporation, he established a new global protective program for executive leadership, oversaw all security operations, policies, personnel, contract management and budgeting for the program. Charles served as a Supervisory Special Agent in the United States Secret Service (USSS) under 3 Presidents and as the Senior Law Enforcement Advisor to DHS Secretary Janet Napolitano where he oversaw complex homeland security policies and programs. Charles is a graduate of the prestigious National War College, receiving a Master of Science degree in National Security Strategy.

Charles Marino

CEO, Sentinel Security Solutions

Dave Thomas

Managing Director & VP for Security & Ballpark Operations, Major League Baseball (MLB)

After a 25-year career as a Special Agent in the U.S. Secret Service, David Thomas entered the sports & entertainment security business as the head of security for the NBA’s Sacramento Kings. He was responsible for leading the security operations for the team, the arena, and the multi-purpose, mixed-use development surrounding the arena in downtown Sacramento, California. The arena hosted over 200 events annually, including 81 regular season NBA games, concerts, university graduations, and others.

Dave’s 25 years in the Secret Service led him to all 50 U.S. States and at least 25 foreign countries, where he conducted security planning advances and executive protection for five current Presidents, Vice-Presidents, foreign heads of state, and others. He successfully conducted multiple complex financial crimes investigations and led the Secret Service’s premier Electronic Crimes Task Force during his time as the Special Agent in Charge of the San Francisco Field Office. He also spent time serving as the Secret Service Attaché in Moscow, Russia, where he provided strategic advice to the U.S. Ambassador on law enforcement issues.

Dave currently serves as the Vice President of Security & Ballpark Operations for Major League Baseball, where he leads the strategic planning, execution, and evolution of MLB’s league-wide SAFETY Act-awarded security program. MLB’s security standards guide the individual security programs at all 30 Major League Ballparks, which host nearly 70 million in-person fans each baseball season. Dave serves as the principle MLB representative to the Sports League Subsector Council of DHS’s Critical Infrastructure Protection program.

Scott enables the adoption of Smart and Safe City technologies and best practices. Smart Cities enhance the quality of life for their citizens by reducing crime, increasing economic development, streamlining mobility, and becoming more efficient in delivering services to their citizens. But cities can’t do it alone. They need a trusted technical advisor that can understand their unique challenges, articulate a long-term vision, implement common-sense solutions, and successfully navigate their complex landscape. Without that partner, Smart City programs won’t reach their full potential or return on investment. Scott has spoken frequently on the topic of data fusion, city-wide video surveillance, license plate recognition, and the need for integration of all physical security applications at many regional and national events including ASIS, International Association of Chiefs of Police, National League of Cities and Killer App Expo.

Scott Frigaard

Smart+Safe Cities Strategist, Convergint Technologies