Convergint is focused on delivering measurable results for the Higher Education community. With comprehensive deep experience across the globe in campus environments, Convergint’s dedicated team of higher education professionals provides integrated solutions designed to meet the unique needs of campuses and align with the common mission of keeping higher education communities safe. Higher education-specific solutions provided by Convergint include campus card credentialing, video surveillance, access control, cross-department integration, and many more.

When it comes to integrated security solutions for the higher education vertical, there are few people with a better understanding of this market than Convergint’s Vince Piau. Here Vince shares some of his thoughts on emerging trends and provides real-world insights for security professionals who are looking for answers on how to solve their pressing challenges.

Vince Piau


Executive Director, Convergint

What does the higher education team do at Convergint?

The team is known for thought leadership; understanding the challenges faced by higher education institutions and truly advocating to meet their needs and support their initiatives. In essence, we have leveraged a group of Convergint account executives to form a higher education cohort, unified in delivering creative solutions to institutions nationwide. With tools like data mining, we are capable of conquering the complexities inherent in higher education security.

What are some of the biggest challenges faced by the higher education vertical as it relates to security?

Higher Education faces challenges resulting from the need to marry disparate systems while pursuing key strategies and roadmaps for success. Most recently, we have found that institutions are specifically focused on:

  • Community mental health & wellness
  • Data
  • Compliance

What are some of the biggest opportunities for the higher education vertical as it relates to security?

Convergint works with clients to develop strategic master plans to facilitate both short-term and long-term success and supports them with a strong portfolio of solutions and services. As their systems begin to expire and replacements are investigated, our team is now challenging instituations to consider the idea of commingling data into a central cloud-based repository. Leveraging new technology via more advanced infrastructure supports expansive analytics and business intelligence features.

How do you measure security success in the higher education vertical?

Higher ed institutions have a multitude of KPIs that help measure success when it comes to security equipment and protocol. These include:

  • Faster and more accurate compliance exercises
  • More efficient use of systems and devices
  • Field response times
  • Time spent on investigations, and case close-outs

What makes Convergint the best choice for higher education?

Convergint’s agnostic approach to our partner portfolio allows us to offer best-fit solutions that meet the specific needs of an institution. Our certificates for multiple manufacturers/technologies and technology supports our ability to bridge performance gaps for our clients. We leverage relationships to connect institutions in support of best practices for addressing complex issues. At Convergint, we believe in a service-first mission based on our Values and Beliefs. “We expect to be our customers’ best service provider – No matter what business we are in” is the cornerstone that sets the expectation of our colleagues to deliver excellent service to our customers.

About Convergint

Download the higher education brochure to learn more or reach out to contact a Convergint higher education expert today.

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