Tell us about ICD Security: what markets do you serve? How is ICD different from other security firms in the region?
ICD Security is one of the leading security system integrators in Asia, serving Fortune 500 companies in the region. In addition to system integration services, we also provide consulting services, advanced solutions, and professional services, including embedded specialists, hosting and monitoring, tender management, and security audits and assessments. For service and support, our customers rely heavily on our 24/7/365 service center, which allows us to quickly resolve issues in the region around the clock.
ICD has offices across Asia, including Mainland China, Hong Kong, Taiwan, Japan, India, Australia, Singapore. We also manage projects in areas where we do not have an office, such as Bangladesh, South Korea, Philippines, Thailand, Indonesia, and Vietnam. Many of the security integrators in Asia do not have a strong regional presence in Asia, as they mainly focus on their local markets. When ICD Security was acquired by Convergint, it established us as a global security integrator with the ability to service Fortune 500 and other global companies looking to expand in Asia.
When it comes to technology solutions, ICD is a value-added-reseller (VAR) to many of the top access control, surveillance, and alarm system manufacturers, including Lenel, Avigilon, Milestone, Tyco, S2 Security, GE, Honeywell, Arecont, and more.