Many companies have transitioned entire workforces to work from home, leaving facilities nearly vacant. This can prove to be an opportune time for companies to perform a thorough inspection of security systems. Periodical maintenance is essential to keep all security systems running optimally and can help create a smoother transition when employees return to facilities.
Customer Support Programs (CSPs) are all-inclusive inspections performed by Convergint’s certified specialists on mission-critical systems. They include video surveillance systems, access control (including doors & turnstiles), fire alarms, communication systems, intrusion alarms, and more—together creating a comprehensive report and quote for any deficiencies found during the inspection. Additionally, software upgrades can be made on systems as part of the CSP.
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A Convergint CSP extends well beyond the standard coverage described above, which includes the following service offerings as part of the standard agreement:
Beyond the standard CSP agreement, Convergint also offers the following additional and customizable services:
Preventative Maintenance
Program Discretionary Fund
Comprehensive Labor Coverage
Remote Online Diagnostics
BR.com Web-Based Inspection Reporting
Comprehensive Component Coverage
Database Management Systems
iCare Executive
Staff Training
Onsite Systems Security Specialist
Priority Emergency Service Response
Enhanced Staff Training
Annual Software Support
Convergint can help organizations tailor the maintenance contracts for different needs and budgets to achieve a fully comprehensive plan.
