At Convergint, we don’t sell IP video cameras; we provide customers with enhanced situational awareness. We don’t sell card access control; we ensure regulatory compliance. We don’t sell fire alarm & life safety systems; we are integrated into our customers’ business continuity plans.
For complex enterprise customers, providing fundamental systems integration of disparate building systems doesn’t help them meet their corporate goals. Taking a holistic approach, Convergint works with our customers to understand their business processes, organizational structure, regulatory requirements and corporate goals. Teaming with them, we develop a strategy and implementation plan to align and integrate enterprise business processes and requirements with IT network applications and systems to help achieve their business goals. Convergint’s solutions enhance situational awareness, maintain regulatory compliance, strengthen business continuity and mitigate risk through metrics and reporting.
Enterprise Account Management
Improving safety and security, maintaining regulatory compliance, integrating systems core to your business and reducing costs are just a few of the challenges larger more complex enterprise customers face. Your Convergint enterprise account team will develop comprehensive solutions that combine advanced technologies with value-added professional services. As your single-source turnkey partner, we will help you achieve standardization, increase situational awareness, mitigate risk and maintain compliance across your enterprise.
The Convergint Difference…
People – The most highly certified specialists of any systems integrator in the world.
Global Footprint – Over 80 fully staffed Convergint owned and Convergint Connect partner locations.
Program Management – A formal account management process including a single-point-of contact, seamless operational alignment, a custom “playbook” used to create and drive standardization, customized invoicing, and quarterly business reviews.
Executive Sponsorship – Assignment of a Senior Level Convergint Executive who attends quarterly business review meetings and provides ongoing problem escalation and resolution support.
Award Winning Services – Value-added professional services customized to meet your specific requirements.
Metrics & Reporting – A web-based customer support portal provides automated work order management and associated reporting capabilities.
Thought Leadership – Reducing cost of ownership, quarterly technology reviews & annual technology days.
Contact a Convergint representative today to learn how we can help you achieve business excellence.