HEALTHCARE TECHNOLOGIES

Convergint Technologies provides turnkey healthcare technology solutions and services focused on providing a safe environment for patients and assisting staff in streamlining communications. Working with you, we develop solutions that align your people, processes and electronic systems to facilitate more efficient workflow processes. We maintain strong relationships with leading technology partners to provide a choice of best in class solutions. We help close the gap in communication with systems that generate more efficient processes such as quicker bed turnover, faster response time to patient calls and automated reminders direct to the appropriate staff members. Convergint’s Healthcare solutions provide you with automated reporting of critical information making The Joint Commission visits less stressful. Ease of use of our systems allows nursing more time delivering patient care. It is our goal to help you reduce costs while increasing the level of patient satisfaction and creating positive patient outcomes.

Real-Time Locating Systems

RTLS reduces cost, increases patient safety, automates clinical tasks and complies with regulatory requirements. Efficiently locating staff, patients and equipment results in optimized workflow, improved patient care and streamlined processes; this delivers competitive advantages and sets a higher standard in every healthcare environment. Quickly locating staff members, patients and equipment improves caregiver responsiveness (right place at the right time), workflow processes and patient care. Knowing equipment inventory and location helps healthcare organizations “right-size” their inventories and expedite the equipment to the patient. Cost reductions are achieved through reduced lease rates and replacement fees as well as eliminating inefficiencies associated with a “hard target search.” Patient safety is increased by knowing a patient’s location and where they have been. Historic location data allows you to monitor interactions among people, equipment and locations. RTLS helps you manage to The Joint Commission “Environment of Care” standards through automated data capture and electronic reporting. Data collected can show potential impact on patient satisfaction and HCAHPS scores. Lean process improvement and increased efficiency with RTLS simply results in better patient care.

Clinical Workflow Automation

The busy environment of today’s Emergency Departments and Clinics can create unexpected backups and delays in providing care to patients. Clinical Workflow Automation leverages the RTLS infrastructure to provide a real-time status of a patient’s progress through a department. At a glance, care providers, doctors and practice managers can see the status of a patient. Information such as length of time in the waiting room, length of time in the exam room, if lab results are ordered and if the patient is ready to see the doctor are displayed electronically with color coded status. Clinical Workflow Automation ensures patients’ needs are met in a timely manner. Patient wait times are reduced and staff efficiencies are increased which results in greater satisfaction levels for patients and staff.

Nurse Call Communication

Nurse Call Communication systems provide a reliable and efficient way to effectively communicate with patients. The system is configured to align with your facility’s acuity level. Providing a platform for clinical connectivity between patient and staff improves patient safety and increases staff efficiency by delivering the correct message to the correct care provider in a timely manner. Integrating your Nurse Call Communication system into your healthcare enterprise network gives caregivers the most current, relevant patient information when, how and where they need it. All of which increases reliability, improves work flow, simplicity and quality of care.

Infant Protection

Integrating security procedures, personnel and technology helps provide protection of infants and mothers under your care. Implementing alerts and alarms which would be triggered when a baby has moved outside their designated area provides not only security for the infants, but also peace of mind for their families. Providing uncompromising infant security gives you the confidence that you have done your best to keep your most vulnerable patients safe and secure. Compliance with regulatory requirements is made easier with automated reporting and a database for evaluating activities and events. Integrating your Infant Protection system into your healthcare enterprise network gives caregivers the most current, relevant patient information when, how and where they need it. For example, integrating IP video enhances the response to alarms and events. All of which increases reliability, improves work flow, simplicity and quality of care.

Emergency Call and Resident Safety

Emergency Call and Resident Safety systems provide a reliable and efficient way to effectively communicate with residents. Providing a wireless platform for clinical connectivity between resident and caregivers improving resident safety and increasing staff efficiency by delivering the correct message to the correct care provider in a timely manner. Integrating your Emergency Call system into your other facility’s systems, i.e. fire alarm and wandering management systems gives caregivers the most current, relevant resident information and facility status. All of which increases reliability, improves quality of resident lives and facility safety.

Patient/Resident Wandering Management

Patient/Resident Wandering Management systems give your patients and residents freedom of movement while keeping a watch over them to ensure their safety. Caring for aging patients and residents brings the added element of maintaining their dignity while keeping them safe in an environment which may be disorienting to them. Wandering and disoriented patients and residents can be injured if they leave their safe and secure area. However, limiting their freedom has the potential for causing them undue stress, anxiety and loss of dignity. Defining and implementing system alert and alarm rules provides for patient/resident freedom while keeping them safe. Compliance with regulatory requirements is made easier with automated reporting and a database for evaluating activities and events. Integrating your Patient/Resident Wandering Management system into your healthcare enterprise network gives caregivers the most current, relevant patient information when, how and where they need it. All of which increases reliability, improves work flow, simplicity, quality of care and patient/resident dignity.

Wireless Communication

Wireless Communications, including wireless phones, smart phones and pagers streamlines staff communications which reduces communication gaps and delays between staff members. Providing instant communication to other staff members allows caregivers to spend more time at the patient’s bedside, improves their quality of care and enhances the patient experience. No need to leave the patient’s bedside to connect with the right resources or answer a call. Secure, repeatable and documented delivery of information during patient transfers helps prevent treatment delays, medical errors and unsafe practices. Elimination of overhead paging and other traditional communication methods reduces the noise level and provides a less stressful and more peaceful patient environment. Integrating your Wireless Communication system into your healthcare enterprise network gives caregivers the most current, relevant patient information when, how and where they need it. All of which increases reliability, improves work flow, simplicity and quality of care.

Healthcare Grade Television

Patient television delivers entertainment and healthcare education. By providing a state of the art patient media portal, the patient experience can be enhanced which can lead to increased patient satisfaction scores. Today’s healthcare grade TV’s use efficient LED technology which helps to reduce energy cost and adds to a facility’s goal for LEED certification.
When the TV tuner is integrated with the Nurse Call Communication System, the patient has one interface for communication and entertainment control. In addition to the patient room, healthcare grade televisions in the waiting and visitor areas help promote your healthcare message, provide education and monitors which provide directional information for visitors and patient family members. Using technology to provide patient education increases staff efficiency and ensures consistent messaging which can reduce patient readmission.

Partners

Recognized as North America’s System Integrator of the Year, Convergint designs, installs and services the most reliable and comprehensive security solutions for organizations of all sizes. We offer only best-of-breed technologies from the industry’s leading manufacturers and seamlessly integrate them to ensure the safety of the people, property, and assets you protect.

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