FASTER SEARCH AND EXPORT
The Town’s previous surveillance system was very slow, making it difficult to search, play back, and retrieve video in a timely fashion. “It was critical that the new surveillance system be easy to manage with advanced search and playback features to expedite the investigation process,” said Hancock, who also wanted a faster way to export recorded video to share with key stakeholders. Before the process of exporting video would bog down the Town’s server, which was both frustrating and counter-productive. the system’s use of image compression technologies has dramatically reduced bandwidth and storage requirements as well, leading to even faster search times.
The high-definition surveillance system installed by Convergint plays a key role in protecting the Town from a liability standpoint – particularly at the Addison Athletic Club, where members may suffer injury or fall victim to theft or assault. “We’ve witnessed the occasional fight at the gym – particularly on the basketball court – and a few instances of theft in the parking lot,” explained Hancock. Theft can be a problem at the Addison Conference and Theatre Centre as well, where the facility has also experienced vandalism. “The exceptional image clarity and zooming capabilities of the Avigilon high-definition surveillance system, combined with the advanced search and playback features of the ACC software, make it much easier to identify perpetrators and resolve incidents quickly and accurately.” As a result, the Town can better protect itself against false liability claims and save costly payouts.
“Liability protection is an important requirement at special events as well, where there is almost always a disturbance of some sort that needs to be investigated after the fact,” claimed Hancock. To effectively manage these large crowds, the Town is required to store video of all special events for one year in case a liability claim is filed. “It is absolutely crucial that we be able to effectively search through reliable and high-quality video to correctly identify individuals involved and quickly share with the local police for further investigation.”
PERFORMANCE IN ALL CONDITIONS
With the system installed at Addison Circle Park, the Town can also be assured a reliable, high-performance surveillance solution at all times of the day and night and in all conditions. “Our old PTZ cameras failed regularly because they could not withstand the weather,” noted Hancock. “The Avigilon cameras not only provide a vast field of coverage, they were also designed to handle the elements, providing greater reliability in all weather conditions.”
As a small municipality, cost was also a key consideration for Addison, and this parameter was taken into account by Convergint and Avigilon. “Delivering the performance we need at a price we could afford combined with lower maintenance and support costs,” concluded Hancock. “With the Avigilon high-definition surveillance system installed at key facilities across town, we can confidently deliver a safe, comfortable, and enjoyable ‘small town’ experience to all our residents and visitors.”