PHARMACEUTICAL
Custom-built services and solutions.
We expect to be your best service provider.
Pharmaceutical and Biotech customers have critical concerns extending well beyond the need to protect colleagues, visitors and facilities. Protecting Intellectual Property and the overall brand is critical to success and profitability. Additionally, compliance requirements such as FDA 21 CFR Part 11 and DEA guidelines dictate the development and maintenance of long term safety and security strategies and processes. Convergint Technologies’ experience allows us to provides the solutions and services necessary to meet your most complex needs. Contact a Convergint representative today to learn how we can help you achieve business excellence.
CONVERGINT PHARMACEUTICAL SOLUTIONS
TRUSTED BY
With a culture of integrity, accountability, and excellence,
Convergint is committed to being our customers’ best service provider
CONVERGINT PHARMACEUTICAL SERVICES
iCare
iCare
iCare is a 24/7 web-based portal that allows customers to input service orders, check work order status, track spending, view reports, and more. Convergint specialists provide real-time, mobile updates from the field, and customers have the ability to receive automatic status updates.
The Playbook
The Playbook
The Playbook is a co-authored document created by both Convergint and the customer in order to develop, formalize, and establish critical installation and service standards. The Playbook is customized to each customer so that both organizations are completely aligned with each other.
Program Management
Program Management
The Program Manager acts as a single point of contact for a customer and is a key individual that works with other project team resources in an integrated fashion to coordinate key deliverables. Their purpose is to provide operational oversight and account management across regions.
Professional Services
Professional Services
Convergint’s Professional Services group offers solutions to resolve customer issues on an enterprise level, including meeting regulatory compliance, automating database management and integrating disparate systems. Integration activities are aligned with customers’ key corporate initiatives and goals, which enable them to demonstrate how Convergint’s actions drive increased profits, reduced costs, and help achieve corporate objectives.