PUBLIC USE

Custom-built services and solutions.

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We expect to be your best service provider.

Providing the highest level of safety and security for airports, museums, stadiums and other public use facilities presents unique challenges when balancing the need for free flowing visitor access. Developing a comprehensive plan that includes the implementation of technology, process, procedures and multi-agency communications is the first step in mitigating safety and security risks. Convergint Technologies has the expertise, solutions and services to assist in plan development and implementation. Contact a Convergint representative today to learn how we can help you achieve business excellence.

CONVERGINT PUBLIC USE SOLUTIONS

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With a culture of integrity, accountability, and excellence,
Convergint is committed to being our customers’ best service provider

CONVERGINT PUBLIC USE SERVICES

iCare

iCare

iCare is a 24/7 web-based portal that allows customers to input service orders, check work order status, track spending, view reports, and more.  Convergint specialists provide real-time, mobile updates from the field, and customers have the ability to receive automatic status updates.

 


The Playbook

The Playbook

The Playbook is a co-authored document created by both Convergint and the customer in order to develop, formalize, and establish critical installation and service standards.  The Playbook is customized to each customer so that both organizations are completely aligned with each other.

 


Program Management

Program Management

The Program Manager acts as a single point of contact for a customer and is a key individual that works with other project team resources in an integrated fashion to coordinate key deliverables. Their purpose is to provide operational oversight and account management across regions.

 


Professional Services

Professional Services

Convergint’s Professional Services group offers solutions to resolve customer issues on an enterprise level, including meeting regulatory compliance, automating database management and integrating disparate systems. Integration activities are aligned with customers’ key corporate initiatives and goals, which enable them to demonstrate how Convergint’s actions drive increased profits, reduced costs, and help achieve corporate objectives.  

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