Visitor management system
Automate and streamline visitor registration, sign-in, tracking, and reporting
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Convergint’s visitor management system is a highly customisable solution designed to efficiently manage and track visitor access to a customer’s premises. This fully digitalised system offers seamless self-service visitor registration, sign-in, tracking, and sign-out processes, enhancing both the visitor experience and overall safety and security.
Key features
Seamless self-service registration
Visitors can navigate the entire process independently, including self-pre-registration, check-in/out, and utilisation of self-service kiosks.
Diverse registration channels
Choose from a range of registration options tailored to suit diverse preferences and needs, guaranteeing a tailored experience for all visitors.
Enhanced security
Benefit from multiple identity authentication options and seamless integration with access control systems, ensuring robust security measures.
Customisable reports
Gain valuable insights, including visitor alarms and site visitor counting. Daily, monthly, and annual reports provide comprehensive visibility into visitor activity, aiding decision-making and enhancing security measures.
Use cases
A global chemicals company implemented an APAC-wide visitor management system via two independent systems deployed on separate cloud environments to meet the requirements of distinct geographical regions: Microsoft Azure was used across APAC whilst Ali-Cloud was adopted for mainland China.
At various sites, self-service kiosks streamline the visitor registration process, while hosts verify their identity by tapping corporate cards before welcoming visitors. Upon verification, temporary visitor cards are automatically issued with access levels, facilitating smooth passage through turnstiles.
For internal visitors not based on the site, staff can borrow temporary cards or request the receptionist to assign their badges with appropriate access levels. Additionally, facial capture technology ensures enhanced security by taking a photo of the visitor’s face which is then printed on their visitor label for identification purposes. This comprehensive system enhances efficiency, security, and visitor experience across diverse locations.
A renowned university implemented Convergint’s visitor management system on their campus, seamlessly integrating with Microsoft ADFS (Active Directory Federation Services), enabling staff to access the system using their existing accounts for a streamlined login process. Integrated with the customer’s Lenel OnGuard access control system, visitors who successfully check in receive a visitor label with a QR code, granting them access through turnstiles equipped with QR code readers.
Additionally, integration with the campus’ parking system enhances visitor convenience. Pre-registration of license plate numbers allows visitors to drive in directly, optimising parking procedures. This comprehensive integration enhances security, efficiency, and safety measures for visitors and the entire campus.
A global cosmetics customer implemented Convergint’s visitor management system to streamline and enhance visitor management, hosted on a private cloud infrastructure via the customer’s IT team to ensure data privacy and control. Integrated with the site’s Lenel OnGuard access control system, the solution facilitates seamless visitor check-ins, automatically issuing temporary visitor cards with assigned access levels. These cards enable visitors to pass through turnstiles directly upon successful check-in.
Moreover, the system offers versatility through multiple user interfaces styles, providing two sets of customised user interfaces with distinct aesthetics. The interfaces automatically switch between styles on a daily basis, offering a fresh and dynamic user experience while maintaining consistency and functionality. This combination of secure infrastructure, seamless integration, and adaptable user interfaces enhances the efficiency and effectiveness of visitor management processes.
