September 1st, 2019 – Major Hurricane Dorian continues its trek westward, and the latest projections are showing a Category 5  with its path across much of Florida. Convergint colleagues will continue to work remotely to ensure as much business continuity in the area as possible. Details on how to contact the local team for your project and service needs are below. Convergint is committed to addressing service calls as urgently as possible while ensuring the safety of our colleagues as a primary concern.

“Confirming all Convergint colleagues and their families are prepared for Hurricane Dorian is our top priority. Once their safety is in place, we will resume our Florida operations and continue working to be our customers’ best service provider,” said Tim Beasley, Convergint Southeastern Vice President.

For Repairs, Service, and Maintenance

iCare Request

NOTE: Orlando North (formerly CSG) does not utilize iCare.

Please contact their location directly to place a service call.

For Updates on Quotes, Schedules, and Projects


Convergint has a plan in motion to assist customers as soon as possible following Hurricane Dorian. Surrounding Convergint Technology Centers in the Southeast are mobilizing to assist our Florida locations as soon as possible with their own assets and personnel. These additional resources will be available to our existing customers whose systems are integral to operation, as well as for any other local businesses who will be in need emergency assistance to resume operations. Convergint preparations include: 

  • Fire & Security Panels 

  • Fire & Security Sensors 

  • Server & Network Hardware 

  • Cameras & Card Readers

  • Spare Batteries

  • Cabling & Connectors 

  • Testing & Inspection Equipment 

  • Service Trucks & Cargo Vans

  • Project & Installation Teams

  • Service & Maintenance Teams

Convergint Nation’s thoughts are with all affected by the storm.