Streamlining service and supporting strategic growth for customers across the globe

Convergint’s Premium Service Center (PSC) is a dedicated support team with the purpose of providing exceptional service delivery for national and global customers. This white-glove approach results in a premium customer service experience through the use of a streamlined work order process, ensuring customers’ critical priorities are met at the highest levels.

A dedicated program administrator provides consistency of communication and high attention to detail, remaining aligned with local service teams to accelerate delivery and enhance business outcomes.

Convergint PSC Offerings

Consistent process and documentation

Tracking and monitoring commitments

Single point of

Proactive communication

Actionable playbook


Why partner with Convergint