Customer Support Programs optimize the performance and longevity of mission-critical systems

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Convergint offers comprehensive support to maintain system health, prevent downtime, and reduce budget variances. Services are expedient and performed by certified specialists to avoid personnel costs and limit system disruption.

Convergint customizes strategic plans to protect the system investment while preventing budget overruns with 100% coverage for all parts and labor 24/7/365.

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Convergint CSP Offerings

Next business day response

Preferred 24/7 hourly service rate

Real-time system monitoring

Preventative maintenance

Dedicated iCare manager

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Why partner with Convergint

Culture

Values and Beliefs drive our culture of service

Colleagues

Our greatest strength is our people

Service excellence

Vertical expertise that understands specific business and service needs

Global platform

Integrated, consistent delivery by our own certified colleagues

Innovation

Services and solutions designed to deliver measurable business results 

Partnerships

Strategically aligned with the world’s leading technology partners

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