At Convergint Technologies, we expect to be our customer’s best service provider. To achieve this goal for our strategic and global customers, Convergint utilizes a defined program management process to partner with customers to maximize their overall business objectives.
When working with large, complex organizations that operate across multiple regions, Convergint has found that assigning a dedicated program manager is key to success. This individual acts as a single point of coordination, assigned to manage and oversee all Convergint engagements with customers. Providing complete operational oversight, program managers work with the customer, the local Convergint teams, and its partners to ensure consistent delivery and adherence to standards.