At Convergint Technologies, our Values & Beliefs are very important. Before the company was legally formed, leadership began writing down the principles that would become the companies’ Vs & Bs. Value #6 is “We expect to be our customers’ best service provider.” One of the ways Convergint does this is by utilizing a design tool to provide pre-sales device layouts for security and fire alarm & life safety systems.

Design Tool Tutorial

In the tutorial below, Jon Klieman, Strategic Sales Development at Convergint, demonstrates the layout for a security system utilizing our design tool. Watch as Jon adds access control readers, intrusion detectors, and IP video camera devices. Utilizing our design tool makes this process very efficient and collaborative, allowing all teams to engage in accurately laying out system designs.

“The ability to design in real-time, get feedback, and collaborate quickly with customers is a refreshing process that leads to faster approvals and more effective meetings. Going above and beyond our customers’ expectations has allowed our colleagues to move away from a competitive role and into a consultative role with our growing customer base.”

– Jon Klieman, Convergint Strategic Sales Development

Convergint is looking beyond the standard process of delivering quality pre-sales material and has begun to offer design tool training and support to customers. This has allowed collaboration through the design process between Convergint and between our customer’s internal teams. To have the opportunity to provide design tool training to customers has allowed Convergint to become a more unified force to offer value beyond expectations.

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