A large retail chain wanted to leverage their camera systems to include AI technology to improve store operations and reduce loss. Convergint Technologies was asked to help solve this challenge but before the solution was chosen, a lot of research, testing, and consultation went into picking the technology that would be deployed in stores nationwide.
Before evaluating their options, Convergint met many times to understand the scope and results the retail chain expected from the technology. It had to deliver measurable ROI, prevent loss, improve operations, and be a long-term solution.
Many providers claimed they could meet the project requirements, and although some seemed promising, after instore testing they did not perform as promised. After evaluating several software solutions in collaboration with Convergint, the retail chain approved a proof of concept deployment of AnyVision AI technology at select stores. The proof of concept exceeded the retailer’s requirements and proved to have the most potential for long-term growth and impact.
The artificial intelligence technology helped get a better insight into losses and how it was occurring. It resulted in a 50% increase in stops and removal of known offenders, quicker investigations, and a higher conviction rate. Thanks to the solution delivered by Convergint and AnyVision, the retailer is experiencing better store operations and less inventory shrinkage, which has resulted in a complete ROI of 7 months.
The adage “time is money” holds very true when deploying AI platforms. When business leaders begin to see the success of AI platforms, they want to accelerate the deployment of AI to maximize the business benefits. Working with organizations that have the organizational strength to quickly scale and deliver the results of AI technology is critical to achieving the benefits of AI.
Together Convergint and AnyVision can design, install, and service artificial intelligence platforms that allow businesses to increase ROI, enhance the apprehension process, and improve customer shopping satisfaction.