Data is at the heart of every business decision and for utility leaders, it’s crucial for driving growth, managing risks, ensuring regulatory compliance, and fostering innovation. But without real insights, even the best strategies fall short. Utilities need real-time visibility into their operations to keep critical systems online, optimize operations, and protect their workforce.  

Advanced sensors and video systems, often deployed by security teams, provide this critical visibility, unlocking new ways to track performance across the entire organization. This shifts the perception of security from a cost center to a strategic asset.  

The reality is that advanced video and sensor intelligence powered by these devices can directly impact operational KPIs. By leveraging these tools for more than surveillance, utility leaders can drive uptime, efficiency, and workforce safety while proving long-term value to shareholders, regulators, and boards. And, by implementing KPIs designed to measure to assess strategic and financial impacts, utility teams can gain clear insights into how these investments contribute to measurable high-level outcomes.  

Utility leaders using advanced video and sensor intelligence apply these ten ways to enhance KPIs across these three critical business priorities.  

Maximizing Uptime

Preventing failures, reducing downtime, and improving response times ensure continuous operations and better service delivery.

Incident Detection & Response Time

Faster detection of security breaches, equipment failures, and environmental hazards reduces service disruptions and minimizes operational risks.

Predictive Maintenance Effectiveness

Using thermal imaging and acoustic sensors identifies early warning signs of equipment failure, reducing reactive maintenance.

Downtime Due to Safety or Security Incidents

Tracking and minimizing downtime caused by accidents, security threats, or regulatory shutdowns improves overall system reliability.

Reduction in Unplanned Downtime

AI-driven monitoring and automation help prevent unexpected failures that lead to costly service interruptions.

Improving Operational Efficiencies

Advanced video and sensor technology helps utilities to automate workflows, maintenance schedules, and reduce financial inefficiencies.

Operational Cost Reduction Due to Predictive Maintenance

Automating maintenance scheduling through sensor-driven insights reduces labor costs and extends equipment life.

Return on Investment (ROI)

Measuring the impact of advanced video and sensor intelligence ensures cost savings, improved system performance, and better resource allocation.

Cost Savings from Theft and Vandalism Prevention

AI-powered surveillance reduces asset loss, deters criminal activity, and lowers replacement costs.

Workforce Enhancements and Protection

Prioritizing employee safety and ensuring adherence to regulatory compliance improves business continuity and strengthens organizational resilience.

Regulatory Compliance Adherence

Automated compliance tracking ensures utilities meet industry standards and avoid fines or shutdowns.

Incident Prevention Rate

AI-driven video and sensor analytics and real-time monitoring identify risks before they escalate, creating a safer work environment.

Insurance Premium Reduction Due to Risk Mitigation

By lowering incident rates and improving security, utilities can negotiate lower insurance costs and reduce liability exposure.

Start building your roadmap today

Your security infrastructure is more than just a safeguard – it’s a powerful tool for operational improvement. Are you tapping into its full potential?

Some of our content may be sponsored by the product partners featured. We strive to ensure transparency and provide valuable content while working with trusted partners.

Effective security and safety is a multi-layered approach involving people, processes, and technologies. Convergint-provided products and services are only one part of this multi-layered approach, will not detect or prevent all threats or solve every risk, and should not be your sole method of security or safety. Please see the “IMPORTANT PRODUCT SAFETY AND SERVICE INFORMATION” documentation, available at convergint.com/terms, prior to using a Convergint-installed system.