Documents for our Customers
Posted September 25, 2024
Important Product Safety and Service Information — English
Information importante sur la sécurité des produits et du service — Français Canadien
Informations importantes sur la sécurité des produits et des services — Français
Wichtige Informationen zu Produktsicherheit und Service — Deutsch
Ważne informacje dotyczące bezpieczeństwa produktów i usług — Polski
Informações importantes sobre serviço e segurança do produto — Português
Información importante sobre seguridad y servicio del producto — Español
Prior versions:
Posted August 9, 2024 Important Product Safety and Service Information
Posted Feb. 18, 2024 Important Product Safety and Service Information
Limited Warranty for Services Effective June 19, 2024 // GARANTIE LIMITÉE POUR SERVICES (Français) Date d’effet 19 juin 2024
Prior versions:
Limited Warranty for Products and Services Effective May 17, 2023 // GARANTIE LIMITÉE POUR LES PRODUITS ET SERVICES (Français) Date d’effet 17 mai 2023
Download Cybersecurity Services Acknowledgement Effective July 6, 2023
Download Monitoring Services Terms and Conditions Effective January 10, 2025
Prior versions:
Monitoring Services Terms and Conditions Effective May 21, 2024
Monitoring Services Terms and Conditions Effective Feb. 16, 2023
Install and Time & Materials Terms and Conditions Effective September 2, 2024
CSP Terms and Conditions Effective September 2, 2024
Weapons Detection Addendum Effective September 1, 2024
Documents for our Vendors
Download Terms and Conditions of Purchase Effective March 2, 2025
Prior versions:
Terms and Conditions of Purchase Effective March 29, 2024
Terms and Conditions of Purchase Effective Jan. 16, 2024
Supply Chain Code of Conduct Effective March 31, 2025 // Code de conduite de la chaîne d’approvisionnement de Convergint (Français) Date d’effet 31 mars 2025
Prior versions:
Supply Chain Code of Conduct Effective October 29, 2024
Supply Chain Code of Conduct Effective April 5, 2022
Supply Chain Code of Conduct Effective May 1, 2023
Convergint Subcontractor / Subprocessor DPA Effective April 23, 2024
Vendor Information Security Requirements, effective August 18, 2024
Convergint Supplier DPA Effective October 23, 2024