Category: Canada
CA UtilityShield Webinar Series
A structured path to resilience for critical infrastructure.
Utilities across North America are facing a fundamental shift in how risk, resilience, and operations are managed. Growing cyber and physical threats, expanding operational dependencies, and evolving regulatory expectations are driving the need for a more connected approach to security and resilience.
The utilityshield™ Security Guide to Compliance provides a practical framework for understanding key regulatory requirements and strengthening operational resilience. By identifying actionable strategies to help protect critical infrastructure, this guide supports long-term business performance.
Download the Security Guide to Compliance
Operational resilience starts here.
The challenge utilities are facing.
The focus is no longer limited to protecting individual assets or meeting compliance requirements. Organizations should be prepared to maintain continuity, reduce operational risk, demonstrate accountability, and support reliable service delivery across increasingly interconnected environments.
Fragmented systems.
- Security technologies operate independently
- Limited visibility across sites and systems
Misaligned priorities.
- Security, IT, and operations operate in silos
- Investments are not always tied to risk priorities or preparedness objectives
Supply chain blind spots.
- Vendor dependencies are not fully understood
- Maintenance and service gaps introduce hidden risk
Reactive operations.
- Focus on detection and response
- Limited capability for prevention or resilience
Lack of audit readiness.
- Documentation is incomplete or inconsistent
- Evidence is difficult to produce under scrutiny
A structured approach to resilience.
Introducing the utilityshield™ framework.
This approach provides a structured, repeatable model to help organizations connect risk awareness, technology, operations, and documentation across the full lifecycle. Built on five interconnected stages, the framework creates a continuous path to resilience, with each stage building on the last to support ongoing improvement and long-term operational performance.
Assess
Establish a clear understanding of risk, vulnerabilities, and operational dependencies.
Align
Translate regulatory and operational priorities into actionable plans.
Implement
Deploy integrated, scalable solutions across environments.
Operate
Help maintain performance through monitoring, support, and optimization.
Document
Support governance, reporting, and evidence development.
The utilityshield™ webinar series unit 2.
Coming Fall 2026: Advancing resilience across the utility ecosystem.
The next unit of the utilityshield™ webinar series will explore how utilities can move from planning to performance through a more connected, operational approach to resilience. Sessions will focus on building a risk-informed foundation, implementing scalable infrastructure, operationalizing security technology, strengthening documentation and audit readiness, improving interoperability through unified reporting, and advancing early detection across critical utility environments.
This series will offer practical guidance for aligning stakeholders, improving visibility, standardizing workflows, and supporting long-term operational continuity across distributed infrastructure.
The utilityshield™ webinar series unit 1.
Webinar 1 :
Layered Safety: Modernizing Perimeter Protection
Partner :
Focus :
Perimeter Protection & Operational Efficiency
Learn how layered, integrated perimeter technologies are redefining operational performance across critical utility environments. Participants will explore how detection, deterrence, and response technologies optimize safety, manpower, and compliance readiness.
Speakers :
Steve Sinclair (Convergint)
Brent Warzocha & Dominic Dillon (3B Protection)
Webinar 2 :
Early Detection and Wildfire Prevention
Partner :
Focus :
Thermal Detection & Environmental Compliance
Understand how thermal imaging and remote sensing technologies help utilities detect fire risks early, safeguard assets, and stay aligned with EPA guidelines. Learn how to integrate thermal analytics into year-round risk management plans.
Speakers :
Steve Sinclair (Convergint)
Matt Strautman (FLIR)
Webinar 3 :
Building the Connected Utility Ecosystem
Partner :
Focus :
Cross-Departmental Collaboration & Modernization
Learn how to connect people, processes, and platforms to build a unified ecosystem that accelerates modernization and drives measurable performance gains. Discover how IT, OT, and Security alignment enhances resilience and operational visibility.
Speakers :
Steve Sinclair (Convergint)
Matt Mahanic & Keya Rajabi (Motorola Solutions)
Webinar 4 :
Building a Compliant and Secure Supply Chain
Partner :
Focus :
Secure Supply Chain & Procurement Integrity
Learn how to build a secure, resilient supply chain that strengthens operational continuity and reduces third-party risk across utility environments. Discover how coordinated partnerships with integrators, distributors, and manufacturers create redundancy, improve product availability, and deliver measurable compliance confidence.
Speakers :
Steve Sinclair (Convergint)
Matt Sheaffer & Josh Shait (Wesco)
Hear from our leaders.
“Every day, the electrical grid adds new vulnerabilities, while the expansion of renewables, data centers, and distributed assets introduces greater fire, intrusion, and safety incident risks. We are pleased to join with the University of Florida and our technology partners to help the industry address these issues, and deliver a multi-disciplinary program that will be recognized across the entire utility ecosystem.”
Steve Sinclair
Director of Utilities, Convergint
“As a nationally recognized institution with deep expertise in professional and corporate training, critical infrastructure, and environmental safety education, we are proud to accredit the Convergint UtilityShield program and issue digital badges that meet academic standards.”
Jay Riley
Senior Director, Special Projects & External Affairs, University of South Florida
Our trusted partners.
Our ecosystem includes the industry’s most respected manufacturers and distributors; organizations that share our values, commitment to service, and focus on customer outcomes.
Through collaborative programs and long-standing relationships, we deliver integrated technology, consistent global support, and scalable solutions that meet the evolving needs of today’s enterprise.
Start building your path to resilience.
Advance your compliance. Strengthen your readiness. The utilityshield™ system is designed to provide clarity on evolving regulations and support a structured approach to strengthening resilience across your organization.
**This content is for informational purposes only and does not constitute legal advice. Organizations should consult their legal and compliance teams to determine how regulatory requirements apply to their specific environment.
CA CSRD
A global day of service.
A lasting commitment to safer communities.
For 25 years, Convergint Social Responsibility Day has brought colleagues, families, and partners together in service to the communities where we live and work. Each year, we pause business operations worldwide so colleagues can give back through volunteer projects that support schools, families, local organizations, and community spaces.
For more than two decades, this annual day of service has reflected who we are: a people-first organization committed to making the world a safer, stronger, and more secure place.
2026 Impact
A milestone year of service across the globe.
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Colleagues, family & friends volunteered.
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Countries volunteered.
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STEP-Up for schools projects.
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Organizations assisted.
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Hours of service.
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In labor and materials donated.
Each project tells a story of teamwork, gratitude, and genuine care for our communities. Whether rebuilding playgrounds, upgrading security at shelters, or supporting families in need, every act of service reflects our shared belief that when we give our time, we gain something far greater: purpose.
Local service.
Global purpose.
Every project begins with the needs of the community
Each initiative is shaped by the people and organizations closest to the work. Around the world, our colleagues partner with schools, local organizations and community groups to identify where their time and resources can make the greatest difference.
The result is a global day of service with deeply local impact, built on relationships, colleague leadership, and a shared commitment to helping communities become safer and more resilient.
Driven by purpose.
Guided by values.
Our Values & Beliefs are the foundation of everything we do.
They guide how we treat our customers, our colleagues, and our communities. Social Responsibility Day is one part of how we live those values, together.
How we lead.
Our work is rooted in a commitment to creating a safer, more inclusive, and more sustainable world—for our customers, partners, and communities. At Convergint, service is a daily responsibility, guided by clear Values and Beliefs that define how we lead, collaborate, and deliver meaningful outcomes.
Canoe
Contract vehicles that simplify procurement.
Public sector organizations need to move quickly while maintaining compliance and fiscal responsibility. Convergint’s contract vehicles provide a streamlined path to procurement by reducing complexity, accelerating timelines, and enabling agencies to deploy critical security and technology solutions with confidence.
Flexible procurement built around your needs.
Public sector organizations require procurement pathways that align with operational priorities and compliance requirements.
Convergint brings together group purchasing and a nationally awarded contract to simplify acquisition and accelerate deployment, delivering reduced risk and measurable outcomes through a single, trusted partner.
Canadian group purchasing with Canoe Procurement Group of Canada.
For Canadian public sector organizations, Canoe provides a compliant and efficient procurement pathway. Convergint supports members with an accessible contract simplified sourcing, and consistent delivery across provinces and municipalities.
Group purchasing available across Canada.
Canoe contract #121024-CTL
A group purchasing agreement that provides eligible organizations access to integrated security, life safety, and technology solutions, including video surveillance, access control, intrusion detection, fire and life safety, identity management, mass notification, and cybersecurity services.
The industries we serve.
CA Motorola Solving for Safer
Beyond security.
Built for performance.
Real-time intelligence that transforms your security posture into a business performance engine.
50%
Reduction in incident response time.
AI-powered video analytics enables organizations to detect and respond to threats faster, leading to incident response times reduced by at least 50%, preventing threats from escalating into operational disruptions.
Are your security systems driving business performance, or just checking a box?
Security should do more than respond to incidents. It should drive smarter decisions, strengthen compliance, and protect people across every site. Solving for Safer explores how a connected ecosystem can transform security into enterprise-wide performance.
One platform.
Total awareness.
Smarter, faster decisions.
100K+
The number of organizations globally that trust Motorola Solutions.
Compliance without compromise.
4X
How much faster investigations are handled with Avigilon Unity.
People first protection.
95%
The percentage of hospitals powered by Motorola Solutions.
Built for the way you work.
Visitor Management
InVisit
Challenges it solves:
- Unmonitored or unmanaged entry points.
- Manual visitor check-ins and logs.
- Lack of visibility into who’s on-site.
Decreased Incidents
HALO Smart Sensor
Challenges it solves:
- Vaping and substance use in restrooms and unsupervised areas.
- Bullying or aggressive behavior detection.
- Indoor air quality concerns.
Mass Notification
Rave
Challenges it solves:
- Delayed emergency response.
- Lack of communication during crises.
- Inefficient coordination across departments or locations.
Access Control
Multi-Sensor Camera
Challenges it solves:
- Blind spots in traditional access points.
- Manual identity verification.
- Lack of real-time situational awareness.
License Plate Recognition
L6Q/L6A Camera
Challenges it solves:
- Unidentified vehicle access.
- Manual vehicle monitoring.
- Inconsistent enforcement of parking/security protocols.
Communication
Radios
Challenges it solves:
- Communication gaps in large or noisy environments.
- Delayed incident reporting.
- Inability to coordinate across departments or roles.
Weapons Detection
Concealed Weapons Detection
Challenges it solves:
- Bottlenecks at security checkpoints.
- Invasive screening procedures.
- Missed threats due to human error.
Incident Management
CommandCentral Aware
Challenges it solves:
- Disconnected systems during critical incidents.
- Limited real-time situational awareness.
- Delayed or misinformed decision-making.
Comprehensive coverage.
Case studies.
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Safe hospital ecosystem.
Challenge: Data silos led to inefficient security.
Without an integrated ecosystem that enabled the sharing of data across teams and systems, the security team lacked the technology for effective and proactive situational awareness and relied on its systems for limited investigative activity.
Solution: The Safe Hospitals technology ecosystem.
With advanced video analytics to help easily locate people of interest across the facility, the security team was able to efficiently utilize time and resources. Ultimately, deterring threats and enhancing overall situational awareness across all campus facilities with specialized cameras.
Result: Integrated technology for better outcomes.
By integrating once-disparate pieces of security and communications technology into a seamless integrated ecosystem, the hospital doesn’t just receive better security, it can generate better outcomes: enhanced clinical care, higher patient satisfaction, more efficient operations, and a safer workplace that enhances employee morale and retention.
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Enhanced security for safe learning.
Challenge: Updating a legacy system.
Large school campuses need a unified and innovative security system to ensure the safety of students and staff. Oftentimes, schools have outdated video security systems with limited storage and poor video quality, hampering the staff's ability to monitor and review security footage.
Solution: Comprehensive video security system.
With advanced video analytics to help easily locate people of interest across the facility, the security team was able to efficiently utilize time and resources. Ultimately, deterring threats and enhancing overall situational awareness across all campus facilities with specialized cameras.
Result: Safer staff, students, and school.
By deploying an intuitive and connected security ecosystem, schools gain enhanced awareness across campus and the right tools to stay informed and prepared. Ultimately, this results in a safer place for staff and students where they can focus on cultivating a healthy learning environment.
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Secure the grid.
Challenge: Securing remote, distributed sites.
Utility security teams often face challenges across widely distributed substations, including trespassing, vandalism, and sabotage. Their main goal is to unify the entire system, making sure even remote locations can be monitored.
Solution: CAI-powered video security.
With video security cameras installed across various facilities, advanced analytics can detect potential threats and quickly review and respond.
Result: Faster response when threats arise
With a centralized security center, Utility teams are able to understand what normal activity looks like and flag anomalies, resulting in fewer false alerts. Ultimately, this provides clear and reliable coverage, leveraging technology so operators can respond quickly when needed.
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Protect the production line.
Challenge: Rising security concerns.
Manufacturing facilities face external threats that can cause a disruption in operations or harm to their employees. Often, existing security systems cannot deliver the situational awareness and threat detection needed by the security team.
Solution: Cutting-edge on-premise security.
With Avigilon’s powerful AI-enabled cameras, manufacturing security teams can detect threats to the plant, including intruders and vandals. This early threat detection, combined with the easy-to-use Unity Video VMS, helps reduce incident response time by at least 50%.
Result: Safer manufacturing.
By deploying a holistic security system, the manufacturing facility secured its premises from external threats. Since installing the solution across the manufacturing facility, theft, intrusion, or other criminal activity has greatly reduced or ceased.
Solving for safer.
Create a safer hospital ecosystem with Convergint and Motorola. Make sure staff, patients, and visitors are safe and secure.
National Medal of Honor Museum
Together, Convergint and Motorola helped secure the Medal of Honor Museum in a way that keeps visitors safe while not taking away from the importance of the architecture or exhibits.
Connect with a Convergint expert.
CA Compliance
Compliance.
Ethical Sourcing
Modern Slavery Statements
UK Modern Slavery Policy
Canada Forced and Child Labour Report
Australia Modern Slavery Statement
France Vigilance Plan
Supply Chain Code of Conduct - Effective March 31, 2025
Download
Code de conduite de la chaîne d’approvisionnement de Convergint (Français) - Date d’effet 31 mars 2025
Télécharger
Environmental, Social, and Governance (ESG)
2025 Climate Risk Disclosure Report
UK Carbon Reduction Plan
Brazil Salary Transparency Report
Romanian Country by Country Reporting (CbCR)
Legal Entity Information
CA HID Digital Identity and Authentication
Smarter security starts here.
From credentials to confidence. Redefining authentication.
Today’s risks require faster, more adaptive security, while a new generation of students and employees expect seamless, mobile-first experiences.
5 myths of mobile authentication.
Myth 1:
Mobile access requires users to download (yet another) stand-alone app.
Truth:
Mobile credentials can be integrated into popular digital wallets as well as your existing corporate app—driving usage and engagement.
Myth 2:
Mobile credentials are less secure than physical credentials.
Truth:
Mobile credentials are MORE secure when certified to internationally recognized security standards.
Myth 3:
Mobile credentials compromise your personal privacy.
Truth:
Your personal data stays encrypted on your phone, inaccessible to your mobile provider.
Myth 4:
Mobile access is overly complicated to implement.
Truth:
Mobile access simplifies many aspects of access control and drives operational efficiencies and cost savings.
Myth 5:
Mobile credentials are too expensive.
Truth:
HID removes cost barriers so anyone can go mobile.
Proof in performance.
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Of security leaders identify mobile credentials as a top trend.
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Of security leaders report unifying data collection is very important to their organization.
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Of organizations say sustainability plays a role in upgrading access control systems.
Smart access for an evolving world.
Less administration. More assurance. Smarter operations.
Simpler management.
Everything is controlled from one place.
Faster response.
Access changes happen instantly, reducing risk if devices are lost or roles change.
Scalable by design.
Flexible growth, allows you to upgrade on your preferred timing.
Peace of mind.
Managed and monitored by lifecycle services.
Empowered teams.
Less time spent managing credentials, more time protecting people and operations.
Future-ready.
Built to evolve with your enterprise.
Frictionless access for the mobile generation.
Use case:
Seamless campus access with mobile credentials.
Imagine a university preparing for the upcoming semester with thousands of students returning to campus. The facilities team is facing pressure to modernize access control across dorms, libraries, and athletic centers—without disrupting daily operations. With HID Mobile Access and Convergint’s integration expertise, the university deploys mobile credentials that allow students to unlock doors, check into events, and access services—all from their smartphones. The result? A secure, seamless experience that enhances campus safety and simplifies operations.
Use case:
Touchless access for a multi-site enterprise campus.
A large enterprise with multiple buildings across its corporate campus is looking to modernize access control while prioritizing employee health and convenience. Partnering with Convergint and HID, the company deploys mobile credentials that allow employees to access offices, meeting rooms, and shared amenities—all from their smartphones. This touchless solution reduces physical contact, supports hybrid work models, and streamlines credential management across multiple locations. Facility managers gain centralized control over access permissions, enabling real-time updates and enhanced security across the entire campus. The result: a safer, more efficient workplace experience that aligns with the organization’s commitment to innovation and employee well-being.
Use case:
Enhancing student life with mobile access.
Picture a university where student life is fast-paced and mobile-first. From grabbing lunch between classes to checking into the gym or attending a packed stadium event, students expect quick, secure access across campus. With HID mobile access and Convergint’s integration expertise, the university enables students to use their smartphones for everything—unlocking dorms, printing securely, and even tracking attendance. The result? A frictionless campus experience that supports student wellness, safety, and convenience, all while reducing waste and supporting sustainability goals.
Modernize identity.
Strengthen security.
Identity is becoming the new front line of security as organizations move from physical badges to digital and mobile authentication. Convergint and HID help enterprises simplify access, strengthen trust, and modernize identity infrastructure with scalable, interoperable solutions designed for today’s distributed environments.
CA Genetec Power of Cloud Security
Smarter security starts here:
Centralized, data-driven, scalable.
Let’s position your organization for secure, scalable growth, starting with a smarter security strategy today. Is your infrastructure ready to support your 2026 priorities?
Gain insights into your current level of readiness and how cloud-enabled solutions can help you.
Increase uptime.
New functionality and security updates are seamlessly delivered, with no system downtime.
Uninterrupted streaming of live or playback with redundancy for mission-critical operations.
Decrease incidents.
Cybersecure end-to-end encrypted communication and redundant cloud storage.
Mobile app for easy remote monitoring and quick incident response on the go.
Enhance compliance.
Helps companies conform with regulations such as GDPR, BIPA, CCPA.
Access control events, reporting, and audit trails.
Reduced overhead.
The hybrid cloud model avoids rip-and-replace and minimizes capital investment.
Ongoing manual system management, reducing IT resource strain.
The path forward.
Modernization is achieved through unified architecture, IT alignment, and a roadmap for cloud-enabled intelligence. Enterprises that adopt this strategy can reduce complexity and unlock insights that will enable them to scale resiliently into 2026 and beyond.
Build the foundation for tomorrow’s security.
Fill out the form below to download the 2026 Technology Modernization Outlook.
CA Values & Beliefs
Where our culture begins.
Our Values and Beliefs guide every decision, every interaction, and every commitment we make. They shape how we show up for customers, colleagues, and communities, and they define what it means to be part of Convergint.
Download our full Values & Beliefs.
We expect to be our customers’ best service provider.
Service is our promise. We take ownership of every detail and work with urgency, accountability, and care. Being the best doesn’t mean being the biggest. It means showing up consistently, solving problems quickly, and earning trust at every step.
We deliver results.
Our customers depend on us to protect people, assets, and operations. We take that responsibility seriously. We do what we say we’ll do, we stay until the job is done, and we measure success by the outcomes we create, not the hours we spend.
We believe in balanced lives.
People do their best work when they can show up as whole people. We support balance - at work, at home, and in the moments that matter most. When our colleagues thrive, our customers and communities do too.
We embrace a safe, inclusive, and positive work environment.
We create spaces where every colleague feels respected, supported, and able to contribute. Safety, inclusion, and wellbeing are built into how we work, how we lead, and how we show up for one another every day.
We promote fun and laughter on a daily basis.
Connection strengthens our culture. Laughter builds trust. We believe great work and great relationships go hand in hand. It’s how we celebrate wins, overcome challenges, and stay grounded in who we are.
How our values come to life.
People first mindset.
We lead with empathy and respect, whether we’re supporting a customer, mentoring a colleague, or volunteering in our communities.
Local expertise, global strength.
With teams across the world, we pair global capabilities with local service. Our values anchor that consistency and ensure every customer receives the same commitment to quality and care.
A culture built on trust.
We step up for one another. We build long-standing relationships, not because it’s expected, but because it’s who we are.
A shared purpose.
Our values reflect more than how we work. They reflect why we work: to protect what matters most and to make a meaningful difference in every place we serve.
CA Life At Convergint
A workplace people are proud to be part of.
At Convergint, culture is not a tagline. It’s how we show up for customers, colleagues, and communities, every day. If you’re looking for a place that values high standards, meaningful work, and balanced lives, you’ll fit right in.
Recognized by leading organizations for workplace excellence.
Convergint’s performance and culture continue to be recognized across the industry. We have been named a “Best Company to Work For” by U.S. News & World Report for two consecutive years (2024 and 2025), reflecting a workplace where people are supported to grow, contribute, and do their best work.
A track record of industry leadership.
Convergint’s culture and performance are reinforced by ongoing recognition across the industry:
#1 Systems Integrator for eight consecutive years (2018–2025) by SDM Magazine.
Multiple-time honoree on the Inc. 5000, recognizing sustained growth.
HIRE Vets Medallion recipient for five consecutive years, honoring our commitment to veterans.
Who we are.
Convergint is a global, service-based security and technology systems integrator built on a simple priority: service in every way. Our culture is guided by our Values & Beliefs and anchored by our objective to be our customers’ best service provider.
What that means for you: you’re empowered to take ownership, do work you’re proud of, and grow your career while staying grounded in purpose.
What you can expect here.
A culture that’s human, accountable, and built for performance.
We hire people who bring integrity, take initiative, and care about doing the right thing, even when no one is watching. We keep expectations high, while still making room for fun, connection, and the realities of life outside work.
Growth that’s intentional and expected.
Continuous development is part of the job. Colleagues are encouraged to build new skills, pursue training, and step into leadership, because a stronger you makes us stronger together.
Inclusion you can feel.
We’re committed to creating an environment where people can contribute at their full potential. Through inclusion initiatives and colleague affinity groups, we work to strengthen belonging, leadership, and opportunity across the organization.
Life here in action.
Community and service:
a culture of giving.
Service is part of our operating model. Each year, colleagues come together through Convergint Social Responsibility Day to support local communities and help strengthen safety where it’s needed most.
Fun & Laughter
(yes, it’s real!).
We believe great teams do great work, and they enjoy the people they do it with. Convergint’s Fun & Laughter Day reflects that commitment, with dedicated time off and support to do something that genuinely recharges you.
Benefits that support balanced lives.
Benefits vary by region and role, but the intent is consistent: support the whole person with programs that help you stay well, plan ahead, and take time when it matters.