Convergint is a global systems integrator focused on delivering results for customers through unparalleled service excellence. Customers are the number one priority, therefore Convergint continuously seeks out opportunities to add value. Recognizing the absence of peer-to-peer benchmarking in security, Convergint Research & Insights conducted its first Customer Experience survey in 2022, gathering cross-industry information to provide readers with insights regarding:
- Trends in security staffing, organizational structure, and procedures
- Trends in security budgeting, financing, and procurement
- Trends in innovation and technological adoption within the security space
The goal of this customer survey is to provide information that supports security planning and offer considerations to become a true business enabler.