Take a proactive approach to maintenance through System Monitoring

System Monitoring, a type of Managed Service in Convergint APAC, is a cloud-based solution which utilises AI data analysis and machine learning for a preventative, data-driven approach to system maintenance.

Convergint System Monitoring features

Health status monitoring of security, AV, and ELV devices

Real-time system operation status updates

Early detection of system abnormalities

24/7 multilingual support from APAC SOCs

Remote troubleshooting by trained experts

Data driven system analysis reports

System Monitoring benefits

Reactive to proactive

Increase system and device stability through predictive maintenance with real-time monitoring and fast response.

Business intelligence

Connect diverse systems via the cloud and obtain insightful data and metrics to facilitate informed decision making.

Predicable costs

Understand system lifecycles for predictable budgetary planning and shift from a CAPEX to OPEX model with a cost-effective solution.

Centralised, efficient management

Entrust trained professionals that centrally monitor systems across multiple sites and regions enabling customers to save time and focus on their core business.

Secure, cloud-based solution

Enabled by Microsoft Azure, a secure, global cloud service provider (Convergint is a certified Microsoft solution partner).

Customisable

Inhouse developed solution which is highly customisable to meet specific customer requirements.

Why partner with Convergint

Culture

Values and Beliefs drive our culture of service

Colleagues

Our greatest strength is our people

Service excellence

Vertical expertise that understands specific business and service needs

Global platform

Integrated, consistent delivery by our own certified colleagues

Innovation

Services and solutions designed to deliver measurable business results 

Partnerships

Strategically aligned with the world’s leading technology partners

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