Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking General Manager in France to continue the amazing journey after the retirement of the current General Manager in early 2024. In this role, you will be responsible for setting the strategic direction of their assigned market; for developing and growing the business; and for maintaining the existing business and customer base. The General Manager will work strategically and collaboratively with other Convergint Business Leaders supporting overall business development, account management, execution, and servicing of customers. The General Manager has ultimate financial accountability and responsibility for the business results. As a General Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.

Who you are

  • You have a passion for providing world-class service to customers, colleagues, and communities.
  • You are a person of integrity with a commitment to growth, accountability, and delivering results.
  • You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and at home.
  • You want to grow with Convergint and deliver results as an exceptional General Manager.

About Convergint

With 20-years of proven growth and exceptional performance, Convergint’s mission is to be their customer’s best service provider. Convergint realizes the importance of diversity in achieving that goal. Convergint was built upon a solid foundation of 10 Values and Beliefs which drives the unmatched culture, making Convergint the #1 global, serviced-based systems integrator in the industry. Convergint takes great pride in protecting the lives and assets of their customers and their communities with the solutions they provide.

What you’ll do

  • Convergint’s greatest strength is their people! Every colleague is encouraged to participate in the Recruit Awesome People program, helping Convergint grow by promoting their colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
  • To create, gain approval for and ultimately ensure the business achieves the annual business plan by way of sales, revenue, and profitability goals.
  • To report, adjust, and modify business plans and budgets throughout the year as necessary.
  • To develop and gain agreement/sign off for all related business/department budgets.
  • To manage and monitor customer/client satisfaction levels and to provide interventions when deemed necessary.
  • To monitor and maintain colleague satisfaction levels.
  • Direct local recruiting, selection, and hiring activities of operations personnel in accordance with standard practices and working in conjunction with the HR Department and National Operations.
  • Present a professional image of Convergint and act as an ambassador for the company both internally and externally. Expectations of and contributions from the General Manager are high in the minds of the customer, the company, and colleagues.
  • Conduct performance management throughout the year including annual performance evaluations.
  • Keep current on company products and policies; disseminate appropriate information in a timely manner to department personnel and enforce company policies when necessary.
  • To adhere to and promote all safety programs in place at Convergint in all locations.
  • Responsibility and accountability for business activity conducted through and on behalf of Convergint in their assigned location.
  • Sales, operations teams assigned to support the customer growth report directly into the role.
  • The role provides support, guidance, counsel, direction, and management to each of the departments.
  • Managing the organization consistent with the company’s published Values and Beliefs.
  • Overall business strategies for the company are initiated by either the CEO/President and it is the GM’s responsibility to successfully implement and communicate these strategies throughout the organization.
  • Performs other duties and responsibilities as requested or required.

What you’ll need

  • Advanced oral and written communication skills are required in French and English, as is the need for effective Project Management skills, and the ability to manage and respond to behavioral and cultural change.
  • Advanced coaching, mentoring, and staff development skills; solid leadership orientation.
  • Extremely adaptable–responds effectively to changes in situation or information; ability to influence others and build consensus.
  • Excellent analytical skills necessary to resolve problems and look for solutions.
  • Strong skills in troubleshooting and handling complex or multiple jobs.
  • Advanced financial analytical skills including cost control.
  • Expert ability to facilitate a collaborative working environment for customers and team members.
  • Excellent Microsoft Outlook, Project, Excel, Word, and PowerPoint skills.
  • A strong understanding of the local market and local industry is required.

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