The primary objective of banks and credit unions focuses on customer and member satisfaction. In a recent study by Accenture, 3 in 4 banking leaders agreed with the statement that the customer experience is their most critical priority across all channels. With the changing financial landscape, retail expectations have shifted in recent years. Consumers now demand more than just standard services in-branch—they seek both expedient response and personal attention; something that financial professionals can’t always adequately provide given other demands.
To optimize the experience for consumers, financial institutions should consider cash recyclers. Although not a new phenomenon, cash recyclers have come a long way in a relatively short period of time. In addition to optimizing dispense-related efficiencies, cash recyclers also identify denominations, validate banknotes, store cash securely on the floor, and automate transactions for improved accuracy and speed. The right recycler can help financial institutions improve operations while supporting branch security, while allowing them to reduce wait times and focus on the consumer experience.
Watch the video below to learn more about the expanding adoption of cash recyclers.
Convergint, in partnership with automation technology leaders, has the experience and expertise to transform your branch operations with cash recycling. Contact a Convergint financial vertical specialist to learn more.