Customer Support Programs Maintain System Health and Prevent Downtime
Convergint understands the complex challenges faced by organizations looking to maintain their system’s operational integrity and maximize their uptime. To support the performance, integrity, and longevity of installed systems, Convergint offers Customer Support Programs (CSP) that tailor services to meet customers’ specific needs.
Customer Support Program Services
Preferred 24/7 Hourly Service Rate
Next Business Day Response
Dedicated iCare Manager
Why Partner With Convergint?
Develop a strategic plan to protect the system investment
Ensure system continues to meet original design criteria through preventative maintenance
Reduce budget variance associated with upgrades and repairs
Rely on qualified and dedicated service with geographical coverage throughout North America, Europe, and Asia Pacific regions