Convergint, a global systems integrator, is dedicated to delivering exceptional service excellence worldwide. In collaboration with Userful, Convergint brings innovative solutions for modernizing operations in various mission-critical environments globally, from corporations and smart cities to governments, universities, manufacturing, banking/finance, healthcare, and managed service providers.

The Userful Infinity Platform™ is a game-changer, adhering to IT standards and simplifying content management on displays and video walls. Emphasizing its unique software-defined AV over IP offering, the platform provides benefits such as scalability, user-friendliness, cost-effectiveness, centralized control, reliability, and security. This collaboration enhances customer experiences and operational efficiency through added value, expertise, global reach, standard designs, expansion potential, quick deployment, and a user-friendly interface.

Userful, headquartered in Silicon Valley and Calgary, AB, is a multinational company supporting customers in over 100 countries globally. As a partner with leading global companies, Userful ensures seamless integrations and end-to-end interoperability, powering a technology ecosystem for the modern era.

Problem

Organizations often struggle with managing and distributing content across various displays and video walls efficiently, facing challenges related to scalability, cost, and ease of use.

Solution

Userful offers a unique software-defined AV over IP platform that adheres to IT standards and protocols. This platform allows organizations to effortlessly control and manage content sources on any display or video wall. It delivers scalability, ease of use, interoperability, low total cost of ownership, centralized management, and robust security, addressing the common pain points found within operation centers, data dashboard deployments, corporate signage, collaboration rooms, and other AV over IP solutions.

  • Scalability: Effortlessly expand across numerous displays and locations using a single platform.

  • User-friendly: Functional departments benefit from an intuitive interface, while IT teams maintain full control from a single dashboard.

  • Seamless integration: Userful’s partnerships and native integrations ensure smooth compatibility with a wide technology ecosystem.

  • Lowest Total Cost of Ownership (TCO): The future-proof infrastructure adapts to evolving AV standards, resolutions, and formats, guaranteeing long-term cost-effectiveness.

  • Centralized control: Manage everything through a web-based interface, whether on-site or in the cloud.

  • Robust security: Operate in a secure closed network, seamlessly integrate with existing security protocols, and support SAML and LDAP for role-based access controls.

Results

Convergint and Userful’s combined expertise enables mission-critical spaces, to expand its global reach, create standardized and easy-to-deploy solutions, achieve rapid deployments with low hardware requirements, and provide an intuitive user interface. These advantages empower revenue acceleration, reduce customer acquisition costs, and enhance the overall customer experience.

  • Expertise: Combining subject matter expertise in mission-critical spaces ensures customers access top-tier solutions for enhanced situational awareness and operational efficiency.

  • Global reach: Partnering Convergint and Userful expands global audiences through co-marketing and co-selling efforts across various solutions.

  • Efficiency and growth: Leveraging standardized, easily deployable designs foster a business model that accelerates revenue while reducing customer acquisition costs.

  • Scalable expansion: Unlocks significant potential for deeper and wider customer account penetration by offering an incredibly scalable solution.

  • Quick deployment: With the software-defined solution, customers enjoy rapid deployment, a minimal hardware footprint, and no proprietary hardware requirements, resulting in shorter lead times.

  • Enhanced user experience: Provide customers with an intuitive user interface that elevates their overall experience.

Contact an expert today to learn how Convergint and Userful can help organizations easily distribute, control, and manage content sources on any display or video wall, all built on IT standards and protocols.

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About Userful™

Userful™ is a leading provider of software-defined AV over IP for advanced operations of mission-critical environments and core workflows, serving IT organizations worldwide. Userful’s unified software platform provides modernized services and management through a complete suite of enterprise AV applications for comprehensive organizational and situational awareness. Userful harnesses the same unified platform to provide global manageability through a single pane of glass.

Built on IT standards and protocols, the Userful Infinity Platform™ is scalable, secure, centrally managed, and future-proof. Its software-defined architecture reduces total cost of ownership (TCO) and eliminates the supply-chain constrained proprietary hardware and the operational silos created by traditional AV deployments.

Please see the “IMPORTANT PRODUCT SAFETY AND SERVICE INFORMATION” documentation, available at convergint.com/terms  prior to using a Convergint-installed solution.

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