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Convergint Technologies is an Equal Opportunity Employer who is committed to workforce diversity, M/F/D/V.

Building Automation	Electronic Security	Fire Alarm & Life Safety	Administration	Information Technologies

Service Account Engineer (SAE)
Location: Renton, WA
Minimum Training/Education Required: 5+ years of experience in the fire alarm and/or security market with a strong knowledge of the service aspect of the business. The successful candidate should display strong customer service skills and a passion for service delivery. Knowledge of fire alarm design and code requirements of the local marketplace or security system design and installation is a must.
Responsibilities: The SAE position is responsible for managing all aspects of assigned service accounts. These responsibilities include, but are not limited to, the following: •Full support and implementation of Customer Support Programs (service agreements) including: *Scheduling work *Tracking costs *Invoicing *Customer QA visits and follow-up •Act as primary customer point of contact for all assigned CSP and regular service customers •Coordinate schedule of inspections •Assist with dispatching technicians •Set-up and coordinate monitoring accounts •Order equipment for service orders and contracts •Price all parts and labor on service orders •Prepare invoices for service orders and service agreements •Track renewals of service agreements •Process all time-and-material service work, including collecting service tickets, creating invoices and reconciling work orders in financial systems (Forefront) •Direct interface with customers for service requests •Implement and manage a customer quality assurance program In addition to the operational aspects of the position, there will also be a sales aspect to the position to include: •Identify opportunities to grow the Customer Support Program base through proposal of additive services to existing customer CSP’s •Identify opportunities for new CSP customers •Aggressively develop and propose corrective service work based on results from testing and maintenance work for our existing CSP customers •Quote T&M and parts sales to existing service customers •Support the sales team by proposing pricing for small tenant improvement projects, adds to our existing CSP base, etc.
Preferred Selection: Experience with automated dispatch, invoicing and service delivery financial systems a plus. NICET level 2 or equivalent certification also a plus.
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Web Application Developer
Location: Schaumburg, IL
Minimum Training/Education Required: Interest in a career in web development-Strong verbal and written communication skills-Ability to work in team environment.
Responsibilities: Summer internship in web development, can lead to part time position during school year. Working as a member of a team: review requirements and write programs to develop new features for customer web portal -analyze, review and revise programs for intranet site -review requirements and develop new features for intranet site-documents code inline and writes technical documentation-tests, troubleshoots and debugs web applications.
Preferred Selection: Preferred experience in: Unix/Linux environment-Web server security-Python or Perl. High level of demonstrated proficiency in: HTML-CSS-SQL (MySQL preferred). A working knowledge of: PHP-Ajax-Dreamweaver or Eclipse-JavaScript. General knowledge of: Database normalization-Client/server technology-Basic web design concepts.
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Senior CAD Operator
Location: Orange, CA
Minimum Training/Education Required: One of the following or equivalent: (1) Two year Associates degree in Drafting / CAD with three years work experience.(2) Seven years work experience in Security Systems. -Excellent Communication Skills (written and verbal) -Proven Leadership Skills.
Responsibilities: Responsible for design & drafting of Security systems, both design-build and plans and specification based projects. This includes floor plans, wire paths, riser diagrams, installation details and power calculations. Also responsible for generating product submittal documentation. Must have strong written and verbal communication skills, and be able to interface effectively with customers and peers. Attention to detail and the ability to manage workload is also a key requirement.
Preferred Selection: Knowledgeable on CAD2008/2010, experience with Access Control, CCTV, IP Video, Intrusion, Infant Monitoring & Fire Alarms, and strong working knowledge of Lenel.
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Business Development Executive (Sales) - HVAC
Location: Edmonton
Minimum Training/Education Required: • Three (3) years sales or related experience within local market.
Responsibilities: • Cultivate and close mechanical and building automation and energy management projects and associated service opportunities with strategic end-use customers. • Must have the ability to meet directly with customers to establish needs and drive the overall sales process. • Work with Operations to execute the growth, development, sales and marketing of all mechanical and building automation and energy management solutions offered by Convergint Technologies LTD. • Conduct customer site walkthroughs and estimate mechanical installations, energy retrofits, building automation and service opportunities. • Create market awareness for Convergint Technologies through networking, cold calling, presentations and attendance at local trade association meetings. • Work strategically on targeted new construction projects with consultants, owners and mechanical and general contractors as required. • Take a leadership role with select product partners in support of their business development activity. • Construct and submit a professional written proposal with established deadlines.
Preferred Selection: • Mechanical and building automation systems design and operation knowledge; as well as energy retrofit experience is preferred. • Proven background with reviewing mechanical design specifications & plans. • Knowledge of Building Automation Systems – Alerton and TAC would be an asset. • Formal strategic selling or other type of professional sales training. • Excellent verbal, written and presentation skills.
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Project Specialist
Location: Chicago, Illinois- #044
Minimum Training/Education Required: Engineering Degree/Entry Level
Responsibilities: We are looking for an individual who can startup, commission, troubleshoot and service building automation systems, manage customer relationships, and generally troubleshoot system problems. We are looking for highly motivated individuals with excellent communication skills; a positive attitude, a strong desire to learn, the ability to work in a team environment; and a strong electronics and computer background.
Preferred Selection: Prefer a Bachelors degree in Mechanical, Electrical, Computer, or General Engineering.
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Project Specialist Senior - HVAC
Location: Chicago, Illinois- #045
Minimum Training/Education Required: Engineering Degree/3 Years
Responsibilities: We are looking for an individual who can program, startup, commission, troubleshoot and service building automation systems, manage customer relationships, and generally troubleshoot system problems. We are looking for highly motivated individuals with excellent communication skills; a positive attitude, a strong desire to learn, the ability to work in a team environment; and a strong electronics and computer background.
Preferred Selection: Prefer a Bachelors degree in Mechanical, Electrical, Computer, or General Engineering. Candidates must be able to comprehend electrical schematics, mechanical plans, and have a strong mechanical aptitude. Strong programming/computer skills required. Prefer working knowledge of the Alerton product line. Minimum of 3 years of related work experience is required.
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Senior Building Automation Technician
Location: Calgary, Edmonton and Fort McMurray, AB, CANADA
Minimum Training/Education Required: • Trade ticket as a Journeyman/Master Electrician, Refrigeration Mechanic and/or HVAC. • Minimum 10+ years experience in design/engineering/programming/commissioning systems. • Solid knowledge and understanding of automation systems, HVAC, electrical concepts and operations. • Strong oral and written communication skills. • Previous experience managing others. • Be able to work in diverse environments. • Skilled in programming, job start up and checkout and trouble shooting. • Strong mentoring/coaching skills.
Responsibilities: • The successful candidate will be charged with the responsibility for service and field technical support of automated HVAC control systems at one of our client Plant Sites close to Fort McMurray. Installation of new small systems, support of legacy installations and any associated upgrading of the Building Automation and related products is included in the responsibilities. As a member of the Operations team and as the senior technician for the site, good communications and interpersonal skills are critical as is adaptability and a results oriented focus. • Responsible for sustaining all of the Building Automation Systems installed on site. • Assigns and coordinates other members of the team to accomplish the work in an efficient and effective manner. • Reports directly to the Convergint Site Operations Manager to coordinate with the building operator team for training, daily operations, and trouble-shooting. • Assists with installation and commissioning required to implement HVAC control solutions • Provides the required input to complete accurate “as-built” drawings depicting installation details. • Conducts “on the job” or “in -house” training classes for customers and employees alike. • Delivers technical support to end users and field labour when applicable. • Makes recommendations to clients regarding changes, improvements or installation of automation system on basis on own findings in the course of assignments. • Completes and submits written reports covering all aspects of each assignment, including customer, nature of trouble, equipment involved, time and material used. • Creates interoperability between installed BAS systems, Personal Computers, Client Servers, Web connections and other operating systems, as required. • Establishes training, development and supervision requirements for technicians required to support growth strategies for the client’s BAS. • Will work with the other engineering group members to establish an integration platform with a view to supporting our open protocol offerings as well as interfacing to legacy systems. • Holds the key responsibility for maintaining Convergint Technologies as the top service provider on this client’s site.
Preferred Selection: HVAC Trade qualifications including a journeyman certificate and related HVAC experience. An associate degree (2 year) or Bachelor degree (4 years) in technical a capacity would be an asset. Minimum 5 years in HVAC systems design and/or programming of Building Automation Systems, and a solid understanding of HVAC & electrical concepts. Experience with LON, BACNet.
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Junior Automation Technician
Location: Fort McMurray and Lloydminster
Minimum Training/Education Required: • Minimum high school education. • Minimum 3rd year electrical apprentice. • Minimum 3+ years experience in electrical construction and DDC installations. • Understanding of BAS, HVAC, electrical concepts and operations. • Skilled in job start up and checkout and trouble shooting. • Strong oral and written communication skills. • Be able to work in a diverse environment.
Responsibilities: Currently, we are pursuing energetic Junior Automation Technicians to work in Fort McMurray. As a Junior Tech. you will work under the guidance of the Senior Automation Technician to provide service for Building Automation Systems which includes start ups and commissioning, check outs, and planned maintenance. This is an extraordinary opportunity for you to provide your installation expertise, knowledge and support in HVAC and Mechanical systems.
Preferred Selection: Strong Security and/or HVAC background. We Offer • Training and ongoing support. • Immediate comprehensive benefit plan (medical, dental, vision, etc.). • RRSP Matching Plan. • Annual RRSP contributions. • Professional and flexible work environment. • Opportunities for advancement. • Fun and laughter in the workplace.
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Building Operator
Location: Fort McMurray (Suncor Main Plant)
Minimum Training/Education Required: • Building operator/superintendent certificate • Building operator certificate
Responsibilities: At this time we are seeking Building Operators to work under our Suncor contract in Fort McMurray. This is a great opportunity to practice your Power/Stationary engineering trade within a remarkable team. We are looking for individuals who possess the confidence to handle situations as they occur and aid in the prevention of potential difficulties. Specific Maintenance Responsibilities: • Troubleshoot and perform minor repairs on heating, cooling and ventilation systems • Troubleshoot and perform minor repairs on plumbing systems • Troubleshoot and perform minor repairs on electrical systems • Troubleshoot and perform minor repairs on appliances • Perform routine maintenance jobs and repairs • Work with minimal supervision
Preferred Selection: • Power/stationary engineer certificate (5th or 4th Class)
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Service Specialist
Location: Maryland; New York - Metro Area
Minimum Training/Education Required: •Customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted •Technical skills and experience related to fire alarm systems, and/or electronic security systems •Programming skills and proven ability to troubleshoot problems and look for solutions •Must be a self-starter
Responsibilities: Responsible for providing customer and technical support for installed systems. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and the installation of small or less complex projects.
Preferred Selection: •Candidates will have extensive knowledge of burglar and fire alarm systems, CCTV, access control systems and other related systems. Previous experience within the alarm / security industry installing and servicing this type of equipment is required. Candidates must be able to obtain state alarm agent license if required.
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Engineering Specialist
Location: Maryland; New York - Metro Area
Minimum Training/Education Required: Associate’s degree in Computer or Electrical Engineering, or low-voltage systems design coursework preferred Relevant trade designation (e.g. Electrician, HVAC certificate, etc.) Proficient computer skills including MS Office applications (Outlook, Word, Excel); previous exposure to AutoCAD viewing software; solid networking & IT skills (Security primarily)
Responsibilities: Has overall responsibility for the application engineering, programming, troubleshooting, start-up, and check-out of assigned installed projects including a variety of projects that vary in complexity. Individuals work shall be in accordance with the established quality standards. He/she is the technical support contact for our customer and is responsible for maximizing customer satisfaction with installed Fire and Security. Ensures projects are effectively executed to budgeted cost and time schedules. Installation / service / programming of intrusion detection systems, CCTV and access control systems. Experience with Bank systems is desirable. Responds to service requests, diagnoses system malfunctions of the security systems, CCTV or Access Control and makes adjustments, repairs or replaces equipment as necessary to correct the problem. Provides service support and support for all aspects of a system inspection and maintenance. Maintains accurate records of all work performed, material used and communicates any problem encountered or identified with the alarm system. Orders replacement parts as needed and maintains truck inventory levels. Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted Must be a self-starter and work well without supervision • Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required. Strong verbal, written and interpersonal communication skills Solid organizational skills and the ability to handle multiple projects simultaneously
Preferred Selection: Minimum of two years of previous, relevant low-voltage systems project experience required Experience in one or more of the following industries preferred: electronic, fire alarm & life safety Installation / service / programming of intrusion detection systems, CCTV and access control systems. Experience with Bank systems is desirable Solid knowledge of engineering principles and practices related to fire alarm systems, and/or electronic security systems Solid programming skills and proven ability to troubleshoot problems and look for solutions Strong mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)
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Project Manager
Location: D.C., Atlanta
Minimum Training/Education Required: 3-5 years experience in Security Industry Project Management Strong knowledge of engineering fundamentals Excellent MS Excel, MS Word and Outlook e-mail skills Strong communication skills both oral and written
Responsibilities: Manage and handle all aspects of complex, larger jobs and/or multiple projects with little or no direction/supervision, including estimating, design, tracking, start up, and planning phases. Carry out in depth analysis of plans, specifications and contracts in order to determine and advise on overall project requirements. Coordinate with engineers so the appropriate information can be transferred to auto cad drawings and wiring diagrams, based on project plans and specifications, showing location of instruments, equipment and piping etc. Determine and order appropriate products needed for installation, identifying any items which have longer lead times, and track materials on an ongoing basis to ensure timely arrival/delivery to the project site. Prepare formal submittal booklets, containing schematics, and technical literature as necessary to support each contract. Provide on site assistance with the installation and start up, check out and turnover processes. Act as a technical resource and support to sales executives including attending pre booking meetings. Assist with the preparation of databases and job related programming for computer based systems. Provide diagnostic and troubleshooting support for possible problems including debugging software, electrical problems, installation problems etc to existing customers, sales team and service department as necessary.
Preferred Selection: Strong technical skills related to electronic security systems – access control, CCTV & Intrusion
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Security Technician
Location: Fort McMurray, Edmonton, Lloydmnister and Vancouver
Minimum Training/Education Required: Technical Training, Electronics Engineering Diploma, 2nd or 3rd year electrical apprentice with Security installation experience.
Responsibilities: • Prepares for security installations by reviewing installation orders; gathering equipment, supplies, and tools; coordinating schedules with customers. • Plans security installations by surveying and evaluating location; identifying alarm installation requirements; laying-out equipment and wiring plan. • Establishes security system by installing equipment; running and pulling wiring; programming and calibrating equipment. This includes card access control, CCTV, perimeter protection equipment and alarm controls. • Verifies security system functioning properly by testing equipment, connections, and signals; identifying and correcting problems. • Maintains safe and secure work environment by following safe practices; keeping security information confidential.
Preferred Selection: Lenel, Honeywell, Axis, etc.
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Project Specialist
Location: Chicago- #020, Portland- #021, Seattle- #022, New Orleans, Dallas, Austin, and San Francisco, CA
Minimum Training/Education Required: 3-5 years experience/ High school diploma
Responsibilities: Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others in the organization • Initiative – Engages in proactive behavior and looks for opportunities • Adaptability – Responds effectively to changes in situation or information • Problem Solver- engages in proactive behavior and look for opportunities to solve problems. • Attention to detail, especially while completing multiple or repetitive tasks. • Quality – work consistently meets quality expectations • Exceptional work ethic - use time productively, maximize efficiency, and meet challenging work goals. • High Integrity - maintain company values and demand the highest standards of conduct from self and others.
Preferred Selection: Install, start-up, commission and service electronic security systems in commercial buildings • Train end-users on system operation • Act as key interface with the customer and maximize customer satisfaction • Make recommendations to management regarding quality of service provided • Mentor other technicians Qualifications • Strong technical skills related to access control, CCTV and intrusion systems • Knowledge of local/national codes • Excellent MS Excel, MS Word and Outlook e-mail skills • Strong communication skills both oral and written • Self-starter - ability to work independently, as well as, part of a team • Multi-tasking - ability to juggle multiple tasks and priorities • Customer Focus – Maintaining awareness of and seeking to meet desires of the customer
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Application Engineering Specialist
Location: Richmond,VA
Minimum Training/Education Required: One of the following or equivalent: (1) Four year degree of an Engineering curriculum,(2) Two year Associates degree in an Engineering Technology with two years work experience.(3) Five year work experience in Fire detection or Security Systems. -Excellent Communication Skills ( written and verbal) -Proven Leadership Skills
Responsibilities: Accountable for the management and handling of pre-sale aspects of complex, larger jobs, smaller projects and/or multiple projects including estimating, design, tracking, start up and planning phases. May also provide ‘trouble shooting’ support to other departments/jobs. This position will work very closely with the sales account managers, participating in pre-bid meetings, site visits, design meetings and other activities necessary to complete a bid package or quote. This position will also be responsible for post award submittal packages including typical wiring diagrams, data sheets and scope of work clarifications. Performs role with little or no direction/supervision. Coordinates project priorities with account managers to make sure we are focusing on high probability projects. Pre-bid and Post award activities include project design to meet the intent of the specification; value engineering solutions to insure competitiveness; submittal packages as part of the post award process and effective communication with the Project Managers to assure that they understand the statement of work / scope of work in the prime contract.
Preferred Selection: SAME AS ABOVE; One of the following or equivalent: (1) Four year degree of an Engineering curriculum,(2) Two year Associates degree in an Engineering Technology with two years work experience.(3) Five year work experience in Fire detection or Security Systems. -Excellent Communication Skills ( written and verbal) -Proven Leadership Skills
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Sales Professional
Location: Chicago - #001, Dallas - #002, Washington DC -#004, Nashville -#005, Southern California -#006, New Orleans
Minimum Training/Education Required: Three Years Sales Experience Within Local Market
Responsibilities: To prospect, cultivate, & secure sales opportunities within local market utilizing recognized effective lead generation techniques. The purpose of a Convergint Sales Professional is to secure (book) building systems in security related projects, and maintain a balance of service related bookings. Must be able to close a minimum booking volume of $1.5 to $2 million in a 12 month period. Must be able to prospect, cultivate, & qualify new customer opportunities. Must have ability to meet directly with customers to establish needs, and drive the overall sales process. Conduct customer site walkthroughs and estimate both building system installations and service opportunities. Must be able to construct & submit a professional written proposal.
Preferred Selection: Enterprise Card Access, IP Video Management & Storage, Etc.
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Project Manager
Location: Seattle -#008, Portland- #010, and Los Angeles
Minimum Training/Education Required: 2 Year Technical Degree, 3 Years Project Management
Responsibilities: To plan, schedule, organize and direct application engineering, field installation and start-up of assigned projects. Ensure projects are effectively executed to budgeted cost and committed time schedules. To act as key interface with the customer, and maximize customer satisfaction. To ensure positive cash flow on all assigned projects. Manage, oversee, & coordinate all aspects of project activities after award and through completion of project including: review of estimated costs prior to bid, provision of technical assistance to sales force as and when required, review of contracts, plans and specifications, project design engineering, supervision of installation labor and subcontractors, preparation of change proposals, preparation of project invoices, & collections on projects.
Preferred Selection: Enterprise Access Control Systems, IP Network Video Management Systems, Digital Video Recording, Intercom, Etc.
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Service Specialist
Location: Chicago- #012, Dallas- #013, Seattle- #015, Portland- #016, Atlanta- #017, Richmond- #018 & Southern California- #019, San Francisco, CA, and New Orleans
Minimum Training/Education Required: High School/GED, 3 Years Related Experience
Responsibilities: To respond to and carryout service calls, Customer Support Programs and small projects business. Scope of work includes checkout, troubleshooting and maintenance routines associated with installed electronic security systems. Respond in a timely manner to all customer service calls, scheduled maintenance calls and emergency service calls as directed by Supervisor or Dispatch personnel. For service and emergency calls, attend to indicated problem, identify fault, analyze repair requirements, provide customer with appropriate solutions and carry out necessary repairs and replacements. Provide customer and company with detailed report of work done by completing all necessary paperwork to enable Convergint to correctly invoice customer and to enable job cost tracking.
Preferred Selection: Enterprise Card Access, Digital Video Recording, IP Video, Intercom, Etc. Experience with Lenel, Radionics, and Pelco is a plus.
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Program Manager
Location: 204-Austin, TX
Minimum Training/Education Required: Minimum 2 year Technical Degree/3-5 years Operations or Project Management experience. Proficient in Microsoft Office products, including Word, Excel, PowerPoint, and Access. Strong financial skills.
Responsibilities: Manage, oversee, and coordinate all aspects of Access, CCTV and Integrated Systems installations and activities including, but not limited to, the following: operations planning, qualifying potential business solutions, operational review of proposals for a dedicated customer. Responsible for review of contracts; indirect supervision of labor and subcontractors; planning and scheduling of installations; review of invoices and assisting in collections. Develop and implement operations strategies to improve execution and provide additional value to customers. Utilize financial systems to review contract costs and to provide timely and accurate financial reports.
Preferred Selection: Prefer 4 year Bachelors Degree in Engineering/Supervisory experience. Strong management skills related to Project Management. Broad based professional knowledge of: security hardware, alarm and video surveillance systems, electronic security issues and safeguards. Ability to work effectively at all levels within the company and complete projects and assignments on time with minimal supervision. Strong communication, both written and oral as well as presentation skills, work ethic, and personal motivation. Maintain awareness of and seek to meet the needs and wants of the customer.
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Business Development Executive (Sales)- Security
Location: Edmonton
Minimum Training/Education Required: Three (3) years sales or related experience within local market.
Responsibilities: • Cultivate and close Security projects and associated service opportunities with strategic end-use customers. • Must have the ability to meet directly with customers to establish needs and drive the overall sales process. • Work with Operations to execute the growth, development, sales and marketing of all Security solutions offered by Convergint Technologies LTD. • Conduct customer site walkthroughs and estimate both security system installations and service opportunities. • Create market awareness for Convergint Technologies through networking, cold calling, presentations and attendance at local trade association meetings. • Work strategically on targeted new construction projects with electrical and general contractors. • Take a leadership role with select product partners in support of their business development activity. • Construct and submit a professional written proposal with established deadlines.
Preferred Selection: • Security systems design and operation knowledge and a general understanding of building electrical systems and door hardware requirements preferred. • Proven background with reviewing Security design specifications & plans. • Knowledge of Security Management Systems – Lenel & TAC I/NET preferred. • Formal strategic selling or other type of professional sales training. • Excellent verbal, written and presentation skills.
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Service Specialist II
Location: Dallas, TX
Minimum Training/Education Required: Associate's Degree in Electronics preferred. Relevant trade designation (e.g. Electrician). Product-specific certifications required; industry-specific certifications and/or licenses required.
Responsibilities: Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; wil diagnose, troubleshoot, repair and debug a variety of systems for more complicated problems; installs projects, as necessary. Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed. Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking. Uses well-developed troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Provides technical support to end users and field labor when applicable. Perform other duties and responsibilities as requested or required.
Preferred Selection: Minimum of two years previous, relevant field Security service experience required. Experience in one or more of the following industries preferred: electronic, fire alarm & life safety, and/or building automation. Solid technical skills and experience related to electronic security systems. Solid programming skills and proven ability to troubleshoot problems and look for solutions. Strong mechanical and electrical aptitude.
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Project Security Specialist
Location: Atlanta
Minimum Training/Education Required: 5+ years experience as an electronic security technician; Minimum 2 year technical degree in electronics or IT; Strong IT skills - Microsoft certification a plus; Excellent MS Office skills.
Responsibilities: •Installs, starts-up and commissions card access, IP video and intrusion systems on assigned projects •Trains end-users on installed systems •Acts as key interface for technical support with the customer and maximizes customer satisfaction •Identifies potential project risks and assists in the development and implementation of strategies to minimize impact and assist in the development and implementation of strategies for controlling deviations from estimated costs and project deadlines •Works closely with management to assist in the overall coordination of the project and to continuously improve customer satisfaction •Makes recommendations to management regarding quality of work and potential changes in scope •Mentors and trains other technicians
Preferred Selection: Strong technical skills related to electronic security systems - access control, IP video & intrusion; Excellent system programming skills - Lenel, S2 and ONSSI certification a plus; Strong troubleshooting skills.
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Sales Professional
Location: Chicago- #026, Nashville- #027, Portland- #028, Southern California- #029,
Minimum Training/Education Required: Three Years Sales Experience in Local Market
Responsibilities: To prospect, cultivate, & secure sales opportunities within local market utilizing recognized effective lead generation techniques. The purpose of a Convergint Sales Professional is to secure (book) building systems in Fire related projects, and maintain a balance of service related bookings. Must be able to close a minimum booking volume of $1.5 to $2 million in a 12 month period. Must be able to prospect, cultivate, & qualify new customer opportunities. Must have ability to meet directly with customers to establish needs, and drive the overall sales process. Conduct customer site walkthroughs and estimate both building system installations and service opportunities. Must be able to construct & submit a professional written proposal.
Preferred Selection: GE/EST, VESDA
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Project Manager
Location: Seattle- #030, Portland- #032, Atlanta
Minimum Training/Education Required: 2 Year Technical Degree, 3 Years Project Management
Responsibilities: To plan, schedule, organize and direct application engineering, field installation and start-up of assigned projects. Ensure projects are effectively executed to budgeted cost and committed time schedules. To act as key interface with the customer, and maximize customer satisfaction. To ensure positive cash flow on all assigned projects. Manage, oversee, & coordinate all aspects of project activities after award and through completion of project including: review of estimated costs prior to bid, provision of technical assistance to sales force as and when required, review of contracts, plans and specifications, project design engineering, supervision of installation labor and subcontractors, preparation of change proposals, preparation of project invoices, & collections on projects.
Preferred Selection: GE/EST
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Service Specialist
Location: Chicago- #034, Dallas- #035, Seattle- #037, Portland- #038, Richmond- #040 & Southern California- #041
Minimum Training/Education Required: High School/GED, 3 Years Related Experience
Responsibilities: To respond to and carryout service calls, Customer Support Programs and small projects business. Scope of work includes checkout, troubleshooting and maintenance routines associated with installed fire alarm systems. Respond in a timely manner to all customer service calls, scheduled maintenance calls and emergency service calls as directed by Supervisor or Dispatch personnel. For service and emergency calls, attend to indicated problem, identify fault, analyze repair requirements, provide customer with appropriate solutions and carry out necessary repairs and replacements. Provide customer and company with detailed report of work done by completing all necessary paperwork to enable Convergint to correctly invoice customer and to enable job cost tracking.
Preferred Selection: GE/EST, VESDA,
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Fire Alarm Test & Inspect Technician
Location: Chicago,IL
Minimum Training/Education Required: Education: High School Diploma/GED 1+ Work Experience
Responsibilities: Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others in the organization. • Initiative – Engages in proactive behavior and looks for opportunities. • Adaptability – Responds effectively to changes in situation or information. • Problem Solver- engages in proactive behavior and look for opportunities to solve problems. • Attention to detail, especially while completing multiple or repetitive tasks. • Quality – work consistently meets quality expectations. • Exceptional work ethic - use time productively, maximize efficiency, and meet challenging work goals. • High Integrity - maintain company values and demand the highest standards of conduct from self and others. *Ability to lift up to 75 lbs.
Preferred Selection: •Understanding of fire alarm systems, products, service, and design; knowledge of construction industry and familiarity with local and national fire codes is desired, but willing to train the right candidate. •National Institute for Certification in Engineering Technology (NICET) Level I certification is desirable, however not required. •Effective listening and questioning skills, strong verbal/written communication skills are required. •Individual must be computer literate with a working knowledge of Microsoft Word and Excel. .
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Application Engineering Specialist
Location: Richmond,VA
Minimum Training/Education Required: One of the following or equivalent: (1) Four year degree of an Engineering curriculum,(2) Two year Associates degree in an Engineering Technology with two years work experience.(3) Five year work experience in Fire detection or Security Systems. -Excellent Communication Skills ( written and verbal) -Proven Leadership Skills
Responsibilities: Accountable for the management and handling of pre-sale aspects of complex, larger jobs, smaller projects and/or multiple projects including estimating, design, tracking, start up and planning phases. May also provide ‘trouble shooting’ support to other departments/jobs. This position will work very closely with the sales account managers, participating in pre-bid meetings, site visits, design meetings and other activities necessary to complete a bid package or quote. This position will also be responsible for post award submittal packages including typical wiring diagrams, data sheets and scope of work clarifications. Performs role with little or no direction/supervision. Coordinates project priorities with account managers to make sure we are focusing on high probability projects. Pre-bid and Post award activities include project design to meet the intent of the specification; value engineering solutions to insure competitiveness; submittal packages as part of the post award process and effective communication with the Project Managers to assure that they understand the statement of work / scope of work in the prime contract.
Preferred Selection: SAME AS ABOVE; One of the following or equivalent: (1) Four year degree of an Engineering curriculum,(2) Two year Associates degree in an Engineering Technology with two years work experience.(3) Five year work experience in Fire detection or Security Systems. -Excellent Communication Skills ( written and verbal) -Proven Leadership Skills
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