For most financial institutions, every dollar spent to improve operations is well considered. With increased pressure on the bottom line and so many options on the table, banks and credit unions must ask which investments are most likely to produce sufficient returns.
Branch automation is an expanding option under consideration by financial institutions nationwide, whether it be consumer-facing ATMs and ITMs, teller-facing cash recyclers, or both. There is a growing amount of research substantiating the value these technologies deliver to the industry at large, but each institution has its own unique needs that can derive specific optimal returns.
Consider the following factors when selecting branch automation solutions to ensure positive return on investment.