Convergint’s affinity group for women, Convergint Women Connect, aims to evolve Convergint’s culture through advocacy, education, community, and visibility. Their mission is to make Convergint the most equitable and inclusive global service provider for women of all identities and backgrounds. Through visibility, CWC’s goal is to foster an environment that lifts underrepresented voices within Convergint and the industry through initiatives focused on recognition and networking. To recognize and celebrate women across Convergint Nation, Convergint Women Connect has created the Daily Difference Award.

The Daily Difference Award is a peer-nominated recognition award given to women at Convergint who make a daily difference by representing one of the company’s most deeply-held Values and Beliefs: I have integrity–it’s what I do when no one’s watching.

This quarter, Terryann Schwiederek was one of three Daily Difference Award recipients, nominated by by her colleagues for her exceptional proactivity and unwavering dedication, Terryann stands out as a shining example of hard work and commitment to not only Convergint, but to all of her colleagues. Read the interview below where Terryann discusses her career at Convergint, and how she continues her efforts in delivering the best service possible.

“Terryann is truly genuine, very personable, and caring. It makes me and other coworkers very encouraged to reach out to her for just about anything with the belief that she will do her best to help.”

Terryann Schwiederek

Operations Manager

Tell us a little bit about your career with Convergint.

In 2018, I joined Convergint as part of an acquisition after being with another company in the industry. I transitioned from my previous company to Convergint, and I have now been a proud colleague of Convergint for about 5 years. I’m currently an Operations Manager but I actually started out as a receptionist and gradually worked my way up through the company. When our previous owner retired, I took on the position and have been in this role ever since. I hope to be here for many more years!

You won the Daily Difference Award based on your ongoing commitment to Convergint’s V&B: I have integrity–it’s what I do when no one’s watching. What does this value mean to you?

I strongly believe in fostering a team environment, and as a manager within the company, it’s important for me to have an understanding of the work my team members are involved in. I see it as my responsibility to support them by easing their workload, suggesting alternative approaches or improved processes, and being readily available to assist whenever needed. I genuinely enjoy getting involved in various aspects of the company and have always held the belief that if I can lend a hand to anyone in any capacity, I am more than willing to do so!

What is one piece of advice you would give to someone entering a leadership position for the first time?

One piece of advice I would offer is to not be afraid to ask questions, or to reach out for help. At Convergint, we are fortunate to have a vast pool of knowledge and expertise within our team. Don’t hesitate to reach out to as many colleagues as possible and establish relationships. I have personally found great value in building relationships with other operations managers, especially when I was new to this role. They provided insights into their practices and offered guidance when I needed it. By tapping into the experience of those who have been in the field longer, you can get some insight and navigate challenges more effectively. So, remember to build and maintain these relationships as they can truly be an excellent asset in your professional growth!

What is a secret talent that you have that nobody knows about?

I actually have two hidden talents that I love to do. Firstly, I have a genuine passion for baking. Despite not having a sweet tooth myself, I thoroughly enjoy the process of baking. It has become a big hobby of mine! On the other hand, I am also quite crafty. I love creating various items, such as scrapbooks, sewing projects, and even crafting dog bandanas. I remember one Christmas when I handmade placemats and napkins for our family dinner. Whenever I come across a new craft project, I dive into it. It’s these little crafty endeavors that always grab my interest!

What is your secret to making a daily difference?

I believe that maintaining a positive attitude is the key to making a daily difference. Regardless of the tasks at hand, I always approach them with a “can-do” mindset. Even when faced with challenges, I firmly believe that every obstacle can be overcome. I am determined to find solutions and ensure that things get accomplished. Whether it’s tackling a problem or addressing a concern, I am always ready to take it on. This positive attitude and approach make it significantly easier to achieve goals, and it has been my secret to success when it comes to making a daily difference.

Explore Convergint Women Connect

Learn more below about Convergint’s affinity group for women, and their mission to make Convergint the most equitable and inclusive global service provider.

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