Data centres require sophisticated security systems to detect threats, mitigate risks, and meet regulatory requirements. Comprehensive security is also necessary to enhance the customer’s experience to gain a competitive advantage in the market, but it can be a pain point. The ultimate goal is to expedite the customer’s ability to get into a data centre while still maintaining the high level of security demanded. Balancing customer interactions with security officers, security technology and processes is a huge challenge.

Convergint works with AMAG to ensure the highest level of security at data centres, while providing the best possible experience to customers.

Enhanced security and usability for data centres

AMAG’s Symmetry system provides a single unified security management platform to manage access control, video surveillance, intrusion alarms, and biometric enrollment, and it is fully integrated with intercom and key management systems. This centralised identity management platform helps end-users increase operational efficiency by eliminating manual processes for onboarding, change requests, off-boarding, recertification, audit and compliance reporting.

An automated identity management platform

Automated processes for cardholder and access rights management greatly decrease the potential risk of human errors, and each door owner can easily audit the doors that they manage. All applications and approvals are logged in the system and the procedures align with the customer’s security policies.

Streamlined operations

Operators can use one client to manage all the access control, video surveillance, intrusion alarms or events, and also set up integration workflows to reduce response time, streamline operations, and minimise training for multiple systems.

Seamless integrated biometrics solutions

Biometrics enrollment can be carried out on the platform, and customer biometric information is stored in secure Desfire cards, not in the local biometric readers or access control servers, helping to meet data privacy regulations at the country level.

Integrated visitor management

A customised visitor management solution can be deployed at the data centre and integrated with the customer’s CRM to ensure streamlined, secure visitor access.

Convergint and AMAG’s collaborative approach

Leveraging a longstanding partnership in Asia Pacific, Convergint and AMAG have successfully designed, deployed, and configured comprehensive, compliant security solutions for numerous data centres in the region. To ensure the continuous smooth operation of these security solutions, Symmetry certified Convergint engineers provide ongoing maintenance service support for these sites.

Learn more

To learn more about how Convergint can deploy comprehensive, centralised and compliant security systems to keep data centres safe, secure, and operating smoothly, contact an expert today.

Please see the “IMPORTANT PRODUCT SAFETY AND SERVICE INFORMATION” documentation, available at convergint.com/terms  prior to using a Convergint-installed solution.

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