Convergint: Premier Service Partner for Financial Institutions
Convergint is dedicated to partnering with banks and credit unions to ensure optimal security, operational efficiencies, and a superior consumer experience. Convergint’s financial team continues to deploy scalable solutions designed to meet the evolving needs of financial institutions as they manage an increasingly complex industry and provider landscape. Premier service is a complement to Convergint’s comprehensive portfolio of security and branch automation equipment, and marked by:
Comprehensive scope of services
Convergint’s comprehensive and customizable service offerings include preventative maintenance, repair, and professional remote support for security and financial self-service equipment.
Exceptional service quality
Convergint’s financial team is committed to providing industry-leading service for financial institutions, with an emphasis on maximizing security and financial automation equipment uptime at the branch to support operational continuity and optimal protection.
Expansive national platform
With over 100 locations across the nation and serving more than 85% of the top 100 banks and credit unions in the US, Convergint is an undisputed leader, purpose-built to deliver scalable security solutions nationwide with local leaders empowered to make decisions close to the customer. Convergint is where your branches are.
Leading industry expertise
With a proven track record in delivering results across markets, Convergint’s expert financial team drives smart decision-making to help customers achieve their security, operational, and financial objectives. Convergint partners with banks and credit unions nationwide achieve consistency with a programmatic approach tailored to each client’s unique requirements.
Transparency to earn trust
Convergint offers a range of tools that are specifically designed to ensure customer transparency and meet the specific needs of financial institutions. These include:
iCare. A web-based customer resource providing real-time, online access to business management systems.
Convergint Remote Branch Insight (RBI). A web-based platform for streamlining operations and managing financial self-service equipment uptime.
Convergint is an industry-leading integrator for financial institutions nationwide and strategically aligns with cutting-edge solution partners to leverage emerging technologies and provide innovative services that better position clients to face the future of banking.
Customer commitment and investment
Convergint was built on a solid foundation of Values and Beliefs which empower the company to remain accountable to its number one mission: to be its customers’ best service provider. As a result, Convergint continues to aggressively invest in its financial customers’ success via internal and field resources.
Convergint is a trusted leader providing the highest level of service for financial institutions. To learn more about Convergint’s financial service capabilities, contact a specialist today.