Convergint’s number one priority is delivering results for customers. To help meet this goal, the Convergint Playbook was developed to ensure all installation and service work meets the specific needs of customers. Convergint Program Managers are responsible for creating the Playbook, working directly with customers to develop, formalize, and implement critical installation standards. The Playbook helps Convergint ensure programs are completed safely, on time, on budget, and with consistent quality for high customer satisfaction.
Playbook features
Scope of service & installation work
Design engineering standards
Defined roles & responsibilities
Manufacturer standards
Health & safety standards
Invoicing requirements
Contact information
Procedures
Service standards
A global leader in systems integration
Convergint is a global, service-based systems integrator focused on mission-critical security, fire, and life safety infrastructure. Convergint offers last-mile delivery for emerging technology, backed by a 20-year commitment to its core value of service. To learn more, contact Convergint’s team of program management specialists today.
