A structured path to resilience for critical infrastructure.
Utilities across North America are facing a fundamental shift in how risk, resilience, and operations are managed. Growing cyber and physical threats, expanding operational dependencies, and evolving regulatory expectations are driving the need for a more connected approach to security and resilience.
The utilityshield™ Security Guide to Compliance provides a practical framework for understanding key regulatory requirements and strengthening operational resilience. By identifying actionable strategies to help protect critical infrastructure, this guide supports long-term business performance.
Operational resilience starts here.
The challenge utilities are facing.
The focus is no longer limited to protecting individual assets or meeting compliance requirements. Organizations should be prepared to maintain continuity, reduce operational risk, demonstrate accountability, and support reliable service delivery across increasingly interconnected environments.
Fragmented systems.
- Security technologies operate independently
- Limited visibility across sites and systems
Misaligned priorities.
- Security, IT, and operations operate in silos
- Investments are not always tied to risk priorities or preparedness objectives
Supply chain blind spots.
- Vendor dependencies are not fully understood
- Maintenance and service gaps introduce hidden risk
Reactive operations.
- Focus on detection and response
- Limited capability for prevention or resilience
Lack of audit readiness.
- Documentation is incomplete or inconsistent
- Evidence is difficult to produce under scrutiny
A structured approach to resilience.
Introducing the utilityshield™ framework.
This approach provides a structured, repeatable model to help organizations connect risk awareness, technology, operations, and documentation across the full lifecycle. Built on five interconnected stages, the framework creates a continuous path to resilience, with each stage building on the last to support ongoing improvement and long-term operational performance.
Assess
Establish a clear understanding of risk, vulnerabilities, and operational dependencies.
Align
Translate regulatory and operational priorities into actionable plans.
Implement
Deploy integrated, scalable solutions across environments.
Operate
Help maintain performance through monitoring, support, and optimization.
Document
Support governance, reporting, and evidence development.
The utilityshield™ webinar series unit 2.
Advancing resilience across the utility ecosystem
Practical guidance for aligning stakeholders, improving visibility, standardizing workflows, and supporting long-term operational continuity across distributed infrastructure.
Webinar 1 :
Building a Risk-Informed Foundation
Partner :
Focus :
Assess & Align – Ideation Sessions, SCADA & SOC Integration
Gain a practical understanding of how to evaluate current risk, resilience posture, and operational dependencies, and how to align stakeholders across IT, OT, and security to establish a unified, risk-informed strategy.
Speakers :
Steve Sinclair (Convergint)
Keya Rajabi (Motorola)
Webinar 2 :
Implementing Resilient Infrastructure
Partner :
Focus :
Implement – Convergint Delivery & Integration
Learn how to translate risk-informed strategies into scalable, integrated deployments that support resilience, operational continuity, and long-term performance.
Speakers :
Joe Young, Scott Spencer &
Chris Falta (Convergint)
Webinar 3 :
Operationalizing Technology for Performance
Partner :
Focus :
Operate – Leveraging Security Technology in Operations
Understand how to leverage integrated security technologies as operational tools to improve system performance, workforce safety, and service continuity.
Speakers :
Steve Sinclair (Convergint)
Zareh Megerdoonian (Hanwha)
Webinar 4 :
Proving Preparedness: Documentation, Evidence, and Audit Readiness
Partner :
Focus :
Document – Compliance Support & High-Security Platforms
Participants will learn how to structure documentation and operational records to support governance, internal review, and regulatory engagement without positioning systems as compliance guarantees.
Speakers :
Steve Sinclair (Convergint)
Jeff Ogborn (Gallagher)
Webinar 5 :
One View, Better Decisions: Unlocking Operational Efficiency Through PSIM
Partner :
Focus :
Single Pane of Glass Reporting, Interoperability & Operational Efficiency
Gain an understanding of how Physical Security Information Management (PSIM) platforms can unify disparate systems, improve operational visibility, and support more efficient decision-making across utility environments.
Speakers :
Steve Sinclair (Convergint)
Alicia Pereira (Advancis)
Webinar 6 :
Best Practices to Build Compliance into Daily Operations for Critical Infrastructure
Partner :
Focus :
Compliance, Security Best Practices & Operational Reporting
Participants will gain an understanding of how standardized security practices, centralized management, and operational reporting can help utilities strengthen compliance programs and improve consistency across sites.
Speakers :
Steve Sinclair (Convergint)
Rick Focke & Bill Werkiser (Software House)
Webinar 7 :
Detect Earlier, Respond Faster: Advancing Utility Resilience Through Radar-based Detection
Partner :
Focus :
Detection Technologies for Critical Infrastructure: Radar, Drone Detection, and Wide-Area Situational Awareness
Learn how radar-based detection and drone detection technologies can strengthen situational awareness, improve early warning capabilities, and support operational resilience across utility environments
Speakers :
Steve Sinclair (Convergint)
Adam Robinett (OWL)
Webinar 8 :
Strengthening Compliance Through Identity, Documentation, and Integrated Reporting
Partner :
Focus :
Documentation, Identity Management, Compliance Reporting & Audit Readiness
Gain an understanding of how identity management, integrated security platforms, and structured reporting processes can support governance, improving audit readiness to help organizations demonstrate operational resilience across critical infrastructure environments.
Speakers :
Steve Sinclair (Convergint)
Greg Tomasko & Shawn Lawrence (Honeywell Technologies)
The utilityshield™ webinar series unit 1.
Webinar 1 :
Layered Safety: Modernizing Perimeter Protection
Partner :
Focus :
Perimeter Protection & Operational Efficiency
Learn how layered, integrated perimeter technologies are redefining operational performance across critical utility environments. Participants will explore how detection, deterrence, and response technologies optimize safety, manpower, and compliance readiness.
Speakers :
Steve Sinclair (Convergint)
Brent Warzocha & Dominic Dillon (3B Protection)
Webinar 2 :
Early Detection and Wildfire Prevention
Partner :
Focus :
Thermal Detection & Environmental Compliance
Understand how thermal imaging and remote sensing technologies help utilities detect fire risks early, safeguard assets, and stay aligned with EPA guidelines. Learn how to integrate thermal analytics into year-round risk management plans.
Speakers :
Steve Sinclair (Convergint)
Matt Strautman (FLIR)
Webinar 3 :
Building the Connected Utility Ecosystem
Partner :
Focus :
Cross-Departmental Collaboration & Modernization
Learn how to connect people, processes, and platforms to build a unified ecosystem that accelerates modernization and drives measurable performance gains. Discover how IT, OT, and Security alignment enhances resilience and operational visibility.
Speakers :
Steve Sinclair (Convergint)
Matt Mahanic & Keya Rajabi (Motorola Solutions)
Webinar 4 :
Building a Compliant and Secure Supply Chain
Partner :
Focus :
Secure Supply Chain & Procurement Integrity
Learn how to build a secure, resilient supply chain that strengthens operational continuity and reduces third-party risk across utility environments. Discover how coordinated partnerships with integrators, distributors, and manufacturers create redundancy, improve product availability, and deliver measurable compliance confidence.
Speakers :
Steve Sinclair (Convergint)
Matt Sheaffer & Josh Shait (Wesco)
Download the Security Guide to Compliance.
Hear from our leaders.
“Every day, the electrical grid adds new vulnerabilities, while the expansion of renewables, data centers, and distributed assets introduces greater fire, intrusion, and safety incident risks. We are pleased to join with the University of Florida and our technology partners to help the industry address these issues, and deliver a multi-disciplinary program that will be recognized across the entire utility ecosystem.”
Steve Sinclair
Director of Utilities, Convergint
“As a nationally recognized institution with deep expertise in professional and corporate training, critical infrastructure, and environmental safety education, we are proud to accredit the Convergint UtilityShield program and issue digital badges that meet academic standards.”
Jay Riley
Senior Director, Special Projects & External Affairs, University of South Florida
Our trusted partners.
Our ecosystem includes the industry’s most respected manufacturers and distributors; organizations that share our values, commitment to service, and focus on customer outcomes.
Through collaborative programs and long-standing relationships, we deliver integrated technology, consistent global support, and scalable solutions that meet the evolving needs of today’s enterprise.
Start building your path to resilience.
Advance your compliance. Strengthen your readiness. The utilityshield™ system is designed to provide clarity on evolving regulations and support a structured approach to strengthening resilience across your organization.
**This content is for informational purposes only and does not constitute legal advice. Organizations should consult their legal and compliance teams to determine how regulatory requirements apply to their specific environment.