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Convergint Oceania Partners with Conduent to Deliver a New Transport Ticketing System

Convergint Oceania’s Managing Director Dean Monaghan meets with Ben Carroll the Victorian Minister for Public Transport

Convergint Oceania is proud to announce the success of its joint venture partnership with Conduent Transportation. The partnership has been selected by the Victorian Government to implement an advanced, contactless payment and account-based transport ticketing system to modernise Victoria’s existing myki transport ticketing solution.

The Victorian Minister for Public Transport Ben Carroll announced the new $1.7 billion contract to deliver a more efficient and effective transport ticketing solution so all transport users can safely and seamlessly access, use, and pay for public transport.

Following trials commencing in 2024, improvements will be progressively added to the existing payment options and will allow passengers to tap on and off with their credit or debit card and pay with a digital wallet on a smartphone or smartwatch. The Managing Director of Convergint Oceania, Dean Monaghan, said the decision was a testament to the depth of talent and expertise of the Convergint Australia team.

“As a systems integrator, Convergint works alongside a global network of partners and manufacturers to design, install, and service security, fire alarm, life safety, audio-visual, and building automation solutions for enterprise customers. Our role in the joint venture brings critical local expertise to the delivery of Victoria’s new transport ticketing system.”
–Dean Monaghan, Managing Director, Convergint Oceania

Convergint Oceania’s Managing Director Dean Monaghan meeting with Ben Carroll the Victorian Minister for Public Transport

Convergint Oceania’s Managing Director Dean Monaghan meeting with Ben Carroll the Victorian Minister for Public Transport

Convergint Oceania’s Managing Director Dean Monaghan meeting with Ben Carroll the Victorian Minister for Public Transport

Convergint Oceania’s Managing Director Dean Monaghan meeting with Ben Carroll the Victorian Minister for Public Transport

A visit to Convergint’s Victorian headquarters in Port Melbourne by Minister Carroll earlier this month provided an opportunity for Minister Carroll to meet some of the team who will now add the Department of Transport to an already impressive and growing list of high-profile clients which includes a number of Fortune 500 companies and State and Federal Government agencies.

“We’re incredibly proud of the work we deliver for our clients in Australia, and particularly the Victorian Government who was our foundation customer nearly 20 years ago. We’ve now grown our national footprint to employ over 250 people across Australia and New Zealand. In the process, we’ve become one of this region’s most trusted brands for seamlessly integrated technology solutions. At Convergint, our greatest strength is our people. Our Values and Beliefs are a compass for our business, and drive our culture of service to customers, colleagues, and communities.”
–Dean Monaghan, Managing Director, Convergint Oceania


About Convergint

Convergint is a AU$3.5 billion global, industry-leading systems integrator that designs, installs, and services electronic security, cybersecurity, fire and life safety, building automation, and audio-visual systems. Listed as the #1 systems integrator in SDM Magazine’s Top Systems Integrators Report for the past 5 years, Convergint leads with over 9,000 colleagues and more than 200 locations worldwide. To learn more about Convergint, visit www.convergint.com.au.

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Convergint Highlights its Colleague-Centric Culture with the Lugo’s Legacy Award

Convergint’s colleague receives Lugo’s Legacy Award

Convergint’s greatest strength is its people. Convergint Nation is made up of a diverse network of global colleagues who believe wholeheartedly in its service-first mission and guiding Values and Beliefs. A pillar of Convergint’s annual Unite conference is celebrating colleague achievements through recognition and awards. At this year’s Unite Denver conference, a new recognition, the Lugo’s Legacy Award, was established in memory of Convergint colleague Suzanne Jones Lugo.

Suzanne Jones Lugo
Suzanne Jones Lugo

Suzanne Jones Lugo was a dedicated Convergint colleague of 6 ½ years based out of the NY CTC and most recently had moved to the Leveraged Service Program Management team. She was well known throughout the organization for her commitment to the company and to all the values upon which it was built on. A caring and devoted colleague, Suzanne was passionate about her involvement with Convergint Women Connect and consistently went out of her way to show support for new colleagues, ensuring success in their roles.

Suzanne was always willing to go the extra mile to own her position. She was the true embodiment of “I am Convergint.” In May of 2022, Suzanne tragically passed away, succumbing to a 2 ½ year battle with esophageal cancer. But the impact she had on Convergint is left behind as a legacy for all that were fortunate to have encountered her, and how those colleagues were inspired to impact others.

Because of her role, Suzanne had always attended the annual Unite conference. This year, her “seat” at the conference was passed on through Lugo’s Legacy. This recognition seeks to honor an individual colleague each year by inviting them to the conference in her memory. The 2023 Lugo’s Legacy recipient Karen Mobilio was selected by a committee of colleagues who knew Suzanne well for her deep commitment to Convergint, for her embodiment of our culture, and for living fiercely by our values.

Karen Mobilio
Karen Mobilio

“Karen Mobilio was also a colleague and close friend of Suzanne’s. They worked side by side on many projects and the personal causes Suzanne held so close to her heart. Karen is the embodiment of the Values and Beliefs that Suzanne and we all hold so close. She often referred to Karen as the “Guardian of the culture” here in NY.”

Lugo’s Legacy Awards Dinner

Lugo’s Legacy Awards Dinner

Lugo’s Legacy Awards Dinner

“Karen makes our mission possible, solves customer problems, and is quite possibly the most positive “can do” person I have ever met. No one is more deserving of this honor than Karen and I feel with great confidence that if Suzanne is looking down on us today, she would say “You made the right choice!”


Explore Convergint’s Culture

Convergint was built from scratch on the foundation of a strong, service-focused culture. The pillars of this culture are a global network of expert colleagues, a strong, ongoing commitment to Inclusion & Diversity, a focus on safety, and dedication to exceptional customer service. Convergint’s unique and empowered culture, guided by its Values and Beliefs, helps colleagues stay accountable to the mission, and number one objective: to be its customers’ best service provider.

Learn More About Convergint’s Culture

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reflection of a worker with a hard hat at sunset

Convergint Oceania Ensures the Confidentiality and Integrity of Information, Successfully Attains the ISO 27001 Accreditation

Hands typing on a laptop with an illustration including certification icons

Convergint is pleased to announce that Convergint Oceania has successfully attained the ISO 27001 accreditation through Compass Assurance Services Pty. Ltd. (a JAS-ANZ accredited certification body). The ISO 27001 Information Security standard certification ensures that Convergint Oceania has stringent systems in place to ensure the confidentiality, integrity, and availability of the information that Convergint have access to and store. This certification is a result of hard work and commitment by the region’s Engineering Department and Compliance Department with full cooperation from Convergint colleagues in Australia and New Zealand to ensure compliance with the ISO 27001 standard requirements.

In addition to ISO 27001, Convergint Oceania has been assessed and certified to the ISO 9001:2015 Quality Management Systems, ISO 45001:2018 Occupational Health and Safety Management Systems, and ISO 14001:2015 Environmental Management Systems.

ISO 27001 Information Security Accreditation


ISO 27001 benefits.

  • Strengthens data security
  • Continually refines processes
  • Prepares for the future
  • Engages employees
  • Secures information assets

Learn more.

Want more information about Convergint Oceania’s ISO standards discussed in this article? Contact Convergint today and speak with an expert to learn more!

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