Terms of Use.
Last updated: March 15, 2026
Welcome!
These Terms of Use (“Terms”) govern your access to and use of the websites and related digital properties operated by Convergint Technologies LLC and its affiliates (collectively, “Convergint,” “we,” “us,” or “our”), including www.convergint.com, any Convergint-managed websites that link to www.convergint.com/au, and any Convergint-managed websites that link to these Terms (collectively, the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must stop using the Site.
These Terms govern only your access to and use of the Site. The purchase of any products or services from Convergint is governed solely by the applicable separate written agreement between you and Convergint. If no such separate agreement exists, your transaction may be governed by separate terms and conditions applicable to that transaction, which may be made available at convergint.com/terms or otherwise provided by Convergint.
Your use of the Site is also subject to our Privacy Policy, available through the appropriate link in the Site’s footer, which explains how we collect, use, and protect personal information.
We may update these Terms from time to time. Any changes will be effective when posted to the Site, and your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
IMPORTANT PRODUCT SAFETY AND SERVICE INFORMATION. Before using any products or solutions installed, integrated, or serviced by Convergint, please review the Important Product Safety and Service Information document available at convergint.com/au/terms, which contains important disclosures, limitations, and customer responsibilities relevant to the safe and proper use of Convergint offerings.
1. ACCESS; ACCEPTABLE USE
- 1.1 License. Subject to these Terms and your ongoing compliance with these Terms, Convergint grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for lawful informational, career-related, or business-related purposes only. Convergint may suspend or terminate your access to the Site at any time, with or without notice, for any reason or no reason.
- 1.2 Acceptable Use. You agree not to use the Site in any manner that: (i) violates any applicable law or regulation; (ii) infringes, misappropriates, or otherwise violates the rights of Convergint or any third party, including intellectual property, privacy, or publicity rights; (iii) interferes with, disrupts, damages, or impairs the Site, its functionality, or its operation; (iv) attempts to gain unauthorized access to any portion of the Site, accounts, systems, or networks connected to the Site; (v) uses automated means (including bots, scrapers, spiders, or data-mining tools) to access, monitor, or collect data from the Site without Convergint’s prior written consent; (vi) transmits malware, viruses, worms, Trojan horses, or other harmful or malicious code; (vii) uses the Site to transmit, submit, or make available content that is unlawful, defamatory, obscene, threatening, harassing, deceptive, or otherwise abusive; (viii) collects, attempts to collect, or solicits personal information from other users without authorization; (ix) uses the Site for any fraudulent, deceptive, abusive, unlawful, or malicious purpose; (x) uses the Site or Site Content for competitive analysis, benchmarking, or to develop or support products or services that compete with Convergint, without Convergint’s prior written consent; or (xi) misrepresents your identity or affiliation with Convergint, or implies any sponsorship, endorsement, or partnership by Convergint without authorization.
- 1.3 User Credentials. Certain portions of the Site may require you to create or use login credentials. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You agree to notify Convergint promptly of any unauthorized use of your credentials or any other security incident. Convergint is not responsible for losses or damages arising from your failure to safeguard your credentials. You are responsible for all your own activity and any activity that takes place using your credentials on the Site.
2. USER SUBMISSIONS
- 2.1 Submissions. The Site may allow you to submit or transmit information, materials, or other content to Convergint, such as through contact forms, inquiries, or similar features (collectively, “Submissions”). You are solely responsible for your Submissions and represent and warrant that you have all rights necessary right, title, interest, authority, and permissions to submit them and that they do not violate any applicable law or the rights of any third party. You represent and warrant that the Submissions are original to you or that you have obtained all required permissions, consents, and licenses to submit them and to grant the rights described in these Terms.
- 2.2 No Confidential or Proprietary Information. Do not submit confidential or proprietary information through the Site or to Convergint. Unless expressly agreed in writing by Convergint, any Submissions will be deemed non-confidential. By submitting any Submissions through the Site, you grant Convergint and its affiliates a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, modify, distribute, and otherwise use such Submissions for any of Convergint’s business purposes. In particular, if you provide Convergint with any suggestions, ideas, feedback, or recommendations regarding the Site or Convergint’s products or services (“Feedback”), Convergint may use such Feedback for any purpose, without restriction and without any obligation to you (including without limitation attribution or compensation).
- 2.3 No Responsibility for Submissions. Convergint has no obligation to review, monitor, or retain Submissions and is not responsible or liable for any Submissions posted or transmitted through the Site.
3. Intellectual Property
- 3.1 Ownership of the Site. The Site, including all content, materials, text, graphics, images, videos, logos, trademarks, service marks, trade names, software, and other information made available through the Site (collectively, the “Site Content”), is owned by or licensed to Convergint or its affiliates and is protected by applicable intellectual property laws. Except as expressly permitted under these Terms, no rights are granted to you in the Site or the Site Content, whether by implication, estoppel, or otherwise. All rights not expressly granted are reserved by Convergint.
- 3.2 Limited Use of Site Content. You may access and use the Site and Site Content solely for lawful informational, career-related, or business-related purposes and only as made available through the normal functionality of the Site. You may not copy, reproduce, modify, distribute, display, perform, publish, license, create derivative works from, sell, or otherwise exploit any Site Content for any other purpose without Convergint’s prior written consent.
- 3.3 Trademarks. Convergint’s name, logos, and all related names, logos, product and service names, designs, and slogans are trademarks of Convergint or its affiliates or licensors. You may not use such marks without Convergint’s prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.
- 3.4 Copyright Complaints. Convergint respects the intellectual property rights of others and expects users of the Site to do the same. If you believe that content available on the Site infringes your copyright or other intellectual property rights, please notify us by providing sufficient information to allow us to investigate the matter, including identification of the allegedly infringing material and information reasonably sufficient to permit us to contact you.
We will review and respond to notices of alleged infringement in accordance with applicable law. For notices submitted under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512), notifications should be sent to: General Counsel, Convergint Technologies LLC, 2000 Center Drive, Suite # A315, Hoffman Estates, IL 60192, with a copy to [email protected]
Convergint may remove or disable access to content alleged to be infringing and may take appropriate action in accordance with applicable law.
4. THIRD PARTY INFORMATION
- 4.1 Links and content. The Site may include links to third-party websites or content provided by third parties. These links and materials are provided for convenience or reference only. Convergint does not control, endorse, or assume responsibility for any third-party websites, content, products, or services. Your access to and use of any third-party websites or content is at your own risk and subject to the terms and policies of the applicable third party. Convergint is not responsible or liable for any loss or damage arising from your use of or reliance on third-party websites or content.
- 4.2 Third party products or services. The Site may include descriptions, specifications, images, documentation, or other information regarding third-party products or services offered or resold by Convergint. Such information may be provided by the applicable original equipment manufacturers or other third parties. Convergint does not independently verify the accuracy or completeness of third-party product information and makes no representations or warranties regarding such information. Your reliance on any such product or service information is at your own risk.
5. DISCLAIMERS
- 5.1 Disclaimer of Warranties. The Site and all content, materials, information, products, and services made available through the Site are provided for general informational purposes only and are provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by applicable law, Convergint disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including any warranties of accuracy, completeness, reliability, availability, merchantability, fitness for a particular purpose, title, non-infringement, or that the Site or its content will be current, error-free, uninterrupted, or secure. You acknowledge and agree that any reliance you place on information obtained through the Site is at your own risk, and that the Site is not intended to provide professional, technical, legal, compliance, safety, or other advice. Convergint does not warrant or represent that any information on the Site is accurate, complete, or suitable for your particular circumstances. Without limiting the foregoing, Convergint does not warrant that the Site or any content, products, or services made available through the Site will meet your requirements or expectations, or that the Site or its servers are free of viruses or other harmful components.
- Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
- 5.2 Remedy.YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE.
- 5.3 No reliance; Independent Judgment. Nothing on the Site constitutes or is intended to constitute a warranty, representation, promise, or commitment of any kind by Convergint. The Site and all content made available through the Site are provided for general informational purposes only. You acknowledge and agree that you do not rely on the Site or any information made available through the Site in making decisions relating to security, safety, compliance, or other risk-related matters, and that you are solely responsible for exercising your own independent judgment, assessment, and due diligence in connection with any such decisions.
6. LIMITATIONS OF LIABILITY
- TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CONVERGINT, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS INTERRUPTION, PERSONAL INJURY, OR LOSS OF PRIVACY, DATA, OR CONFIDENTIALITY, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE OR ANY CONTENT, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF CONVERGINT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONVERGINT’S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) FIFTY U.S. DOLLARS (US $50) OR (B) THE AMOUNT YOU PAID, IF ANY, TO ACCESS THE SITE.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
7. INDEMNIFICATION
- You agree to defend, indemnify, and hold harmless Convergint, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your access to or use of the Site; (b) your violation of these Terms or applicable law; or (c) your Submissions, including any allegation that your Submissions infringe, misappropriate, or otherwise violate the rights of any third party. Convergint reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with Convergint in the defense of such claims.
8. TERM AND TERMINATION
- 8.1 Term. These Terms remain in effect for as long as you access or use the Site.
- 8.2 Termination. Convergint may suspend or terminate your access to the Site at any time, with or without notice, for any reason or no reason.
9. GENERAL
- 9.1 Assignment. You may not assign or transfer these Terms, in whole or in part, without Convergint’s prior written consent. Convergint may assign these Terms freely, including in connection with a merger, sale of assets, or similar transaction.
- 9.2 Governing Law and Venue. These Terms and your use of the Site are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms or the Site must be brought exclusively in the state or federal courts located in Illinois, and you consent to the personal jurisdiction and venue of such courts.
- 9.3 Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
- 9.4 Waiver. No failure or delay by Convergint in exercising any right under these Terms will operate as a waiver of such right.
- 9.5 Survival. Provisions that by their nature should survive termination of these Terms will survive, including provisions relating to intellectual property, disclaimers, limitation of liability, and indemnification.
- 9.6 Electronic Communications. By using the Site, you consent to receive communications from Convergint electronically, and you agree that such communications satisfy any legal requirement that communications be in writing.
- 9.7 Entire Agreement. These Terms constitute the entire agreement between you and Convergint regarding your use of the Site and supersede all prior or contemporaneous understandings relating to such use.
- 9.8 Right to Modify or Discontinue the Site. Convergint may modify, suspend, or discontinue the Site, or any portion of it, at any time without notice.
