Category: India
IN CSRD
A global day of service.
A lasting commitment to safer communities.
For 25 years, Convergint Social Responsibility Day has brought colleagues, families, and partners together in service to the communities where we live and work. Each year, we pause business operations worldwide so colleagues can give back through volunteer projects that support schools, families, local organizations, and community spaces.
For more than two decades, this annual day of service has reflected who we are: a people-first organization committed to making the world a safer, stronger, and more secure place.
2026 Impact
A milestone year of service across the globe.
0
Colleagues, family & friends volunteered.
0
Countries volunteered.
0
STEP-Up for schools projects.
0
Organizations assisted.
0
Hours of service.
0
In labor and materials donated.
Each project tells a story of teamwork, gratitude, and genuine care for our communities. Whether rebuilding playgrounds, upgrading security at shelters, or supporting families in need, every act of service reflects our shared belief that when we give our time, we gain something far greater: purpose.
Local service.
Global purpose.
Every project begins with the needs of the community
Each initiative is shaped by the people and organizations closest to the work. Around the world, our colleagues partner with schools, local organizations and community groups to identify where their time and resources can make the greatest difference.
The result is a global day of service with deeply local impact, built on relationships, colleague leadership, and a shared commitment to helping communities become safer and more resilient.
Driven by purpose.
Guided by values.
Our Values & Beliefs are the foundation of everything we do.
They guide how we treat our customers, our colleagues, and our communities. Social Responsibility Day is one part of how we live those values, together.
How we lead.
Our work is rooted in a commitment to creating a safer, more inclusive, and more sustainable world—for our customers, partners, and communities. At Convergint, service is a daily responsibility, guided by clear Values and Beliefs that define how we lead, collaborate, and deliver meaningful outcomes.
IN Hospitality / Entertainment
Integrated security systems for resorts, venues, and the seamless guest experience.
Convergint helps hospitality and entertainment organisations protect guests, staff, assets, and high-traffic environments across hotels, resorts, stadiums, and large event spaces. We design and deploy integrated solutions, including hotel security systems, venue surveillance, access control, and guest experience technologies, that enhance safety, streamline operations, and support the brand trust essential for exceptional service.
Securing the high-traffic environments that welcome, serve, and entertain millions.
Hospitality and entertainment leaders face unique pressures: balancing visible security with discretion, managing high guest and staff turnover, and mitigating risks like data breaches (PCI DSS, GDPR), theft, and workplace violence. With public-facing spaces, high-volume transactions, and round-the-clock operations, organisations need a trusted systems integrator who understands the complexity of guest environments and can help deliver scalable, audit-ready systems that protect guest data and maintain brand reputation.
Our hospitality and entertainment expertise includes integrated security for seamless guest flow:

Hotels, Resorts & Conference Centres
Hotel security systems integrating guestroom access, lobby surveillance, elevator control, and emergency communication, built to enhance staff and guest safety without disrupting the guest experience.

Gaming Environments
High-resolution gaming floor surveillance, secure cash-handling workflows, analytics-driven fraud detection, and access governance for back-of-house operations and high-value assets.

Stadiums, Arenas & Sports Venues
Crowd analytics, ticketing access control, perimeter detection, emergency communication, and real-time command centre visibility across large event environments for public safety and rapid response.

Theme Parks & Large Entertainment Destinations
Park-wide surveillance, ride and attraction monitoring, queue management analytics, and guest safety systems spanning expansive outdoor and indoor environments.

Theaters, Performing Arts & Cultural Venues
Integrated security, controlled access, and event-flow visibility supporting safe, welcoming environments for performances and community gatherings.

Restaurants, Retail & Guest Amenities
Surveillance, intrusion detection, point-of-sale monitoring, and access control that enhance safety and reduce theft risk across dining, shopping, and service areas.
Complex guest safety challenges.
Confident, seamless experience solutions.
Large crowds, public-facing spaces, and rising expectations for guest safety and security.
Integrated access, surveillance, analytics, and communication systems that prevent incidents and strengthen real-time situational awareness for staff and responders.
High-profile events and environments requiring consistent, reliable monitoring to protect brand reputation.
Scalable, venue-wide visibility through centralised security operations platforms that ensure continuous, audit-ready monitoring.
High workforce turnover and variable staffing across shifts and locations.
Identity management and access governance that streamline onboarding, simplify access changes, and reduce operational friction for staff.
Ageing systems, disconnected technologies, and multi-property portfolios impacting compliance.
Open-architecture designs and modernisation programmes that unify systems and reduce Total Cost of Ownership (TCO) across the portfolio.
Growing demand for technologies that enhance both security and the guest experience.
Cloud-enabled, mobile-first solutions that deliver convenience, efficiency, and discreet security to support a premium guest experience.
Clear, hospitality-ready services mapped to seamless guest flow and brand reputation.
Core Systems.
Access Control & Credentialing
Guest and staff access control for guestrooms, service areas, conference spaces, back-of-house operations, and executive facilities supporting mobile credentials and secure identity workflows.
High-definition hotel security systems across lobbies, gaming floors, concourses, and parking structures with analytics for crowd and incident detection.
Integrated fire detection, notification, and emergency communication systems aligned to the unique, high-occupancy patterns of hotels and entertainment venues.
Connected Security Layers.
Surveillance and analytics for stadium perimeters, resort grounds, theme park entry gates, parking areas, and back-of-house logistics zones.
Mass notification, paging, and emergency communication systems that support venue operators, hotel staff, and security teams for rapid, coordinated response.
Guest Experience Technology & Smart Venue Solutions
Mobile access, digital check-in, visitor pre-registration, occupancy insights, and amenity access platforms that enhance convenience, streamline guest flow, and elevate the customer experience.
Intelligent Analytics & Mobile Access.
AI Analytics for Risk Detection
Crowd density analytics, suspicious behaviour detection, loitering identification, slip-and-fall detection, and real-time venue intelligence.
Mobile Credentials for Workforce & Contractors
Flexible, secure identity management supporting distributed teams, rotating shifts, and seasonal staffing, addressing high operational turnover.
Unified dashboards integrating incident data, video analytics, access logs, occupancy insights, and system health for centralised multi-property management.
Specialised Application.
Event Security & Crowd Management
Integrated access control, crowd analytics, and communication tools supporting safe entry, exit, and flow management during large-scale events.
Large Entertainment & Gaming Venue Surveillance
High-resolution gaming oversight, fraud analytics, audit-ready documentation, and secure back-of-house workflow protection.
Resort & Theme Park Operations
Real-time monitoring for attractions, ride control integration, queue visibility, and wide-area guest safety.
A service partnership built around your business.
Maintenance Services
- Preventative maintenance and system health checks.
- Software support, patching, licensing and upgrades.
- Corrective maintenance, repairs, and component replacement.
- Asset lifecycle planning and refresh strategies.
Remote Services
- 24×7 technical help desk and remote system support.
- Remote diagnostics, configuration changes, and system administration.
- Proactive system and device health monitoring with event triage.
- Automated updates, resets, and software-level optimisation.
- Faster resolution, fewer maintenance visits, and improved system uptime.
IN Sustainability
Protecting people, planet and purpose.
At Convergint, sustainability is not a single initiative, it’s a shared responsibility woven into how we do business every day. From the solutions we design to the partnerships we build, we are committed to operating responsibly, minimising environmental impact, and creating lasting value for our customers, colleagues, and communities.
Innovation for a better tomorrow.
Across industries and geographies, Convergint helps organisations modernise operations that protect people and the planet, proving that innovation and sustainability go hand in hand.
As part of this commitment, Convergint takes a disciplined and transparent approach to climate-related governance and risk management. For stakeholders seeking deeper insight, we publish a formal climate risk disclosure that outlines how we assess, manage, and govern climate-related financial risk in alignment with applicable regulations and recognised global reporting frameworks.
View the 2025 Statement of GHG Emissions.
View our 2025 Climate Risk & Sustainability Disclosure Report.
Our commitment.
Environmental responsibility.
We look for opportunities to reduce our environmental footprint through energy-efficient operations, sustainable sourcing, and waste reduction. Our colleagues worldwide champion initiatives that range from recycling and energy audits to green building practices and digital transformation projects that reduce paper, travel, and energy use.
Sustainable solutions.
Through advanced technologies like smart sensors, automation, and data-driven platforms, we help organisations operate more efficiently and responsibly. Our integrated systems optimise energy use, extend asset life, and enable data transparency, empowering customers to meet sustainability goals without compromising safety or performance.
Responsible growth.
Sustainability starts from within, and at Convergint, we prioritise ethical business practices, diversity and inclusion, and community engagement as essential components of long-term success. By aligning growth with good, we ensure that every decision reflects our values and our vision for the future.
Global effort.
Local impact.
Our sustainability journey is powered by our people.
Local Convergint Technology Centres (CTCs) around the world are driving grassroots initiatives, from community cleanups and carbon reduction programmes to local partnerships that promote environmental education and resilience. Every action, no matter how small, contributes to a collective impact that reaches far beyond our walls.
Our future vision.
We’re continually evolving our sustainability strategy, setting measurable goals that focus on:
- Reducing greenhouse gas emissions and energy consumption across operations.
- Expanding responsible supply chain practices with our global partners.
- Implementing technologies that promote circularity and resource efficiency.
- Fostering a culture of accountability, transparency, and continuous improvement.
Because sustainability isn’t a destination, it’s an ongoing commitment to do what’s right, for today and for generations to come.
Together, we build what lasts.
Convergint’s vision for sustainability is simple: protect what matters most - people, planet, and purpose. By uniting technology, teamwork, and shared responsibility, we’re creating a future where security and sustainability advance side by side.
IN CSRD 2025
A day of service.
A year of impact.
Each year, we pause our business operations across the globe to serve our communities. Convergint Social Responsibility Day is our company-wide day of giving, an annual tradition that unites more than 11,000 colleagues in acts of service, compassion, and connection.
What began as a single day in 2002 has grown into a worldwide movement. From revitalising community spaces and repairing schools to enhancing security for local nonprofits, our colleagues contribute thousands of volunteer hours, strengthening communities and living our values in action.
Service in action.
2025 Highlights.
0
Colleagues, family & friends volunteered.
0
Countries volunteered.
0
STEP-Up for schools projects.
0
Organisations assisted.
0
Hours of service.
0
In labour and materials donated.
Each project tells a story of teamwork, gratitude, and genuine care for our communities. Whether rebuilding playgrounds, upgrading security at shelters, or supporting families in need, every act of service reflects our shared belief that when we give our time, we gain something far greater: purpose.
Driven by purpose.
Guided by values.
Our Values & Beliefs are the foundation of everything we do.
They guide how we treat our customers, our colleagues, and our communities. Social Responsibility Day is one part of how we live those values, together.
How we lead.
Our work is rooted in a commitment to creating a safer, more inclusive, and more sustainable world—for our customers, partners, and communities. At Convergint, service is a daily responsibility, guided by clear Values and Beliefs that define how we lead, collaborate, and deliver meaningful outcomes.
IN Social Responsibility
A culture of service with a commitment to community.
Service is more than what we do, it’s who we are. Our culture is built on giving back to the communities where we live and work, uniting thousands of colleagues around a shared purpose: to make a daily difference in people’s lives.
Together, we make a world of difference.
From supporting local schools and underserved communities worldwide to advancing advancing inclusion,
sustainability, and community development across India and around the world, we believe our success is measured by the impact we have on others.
We call it Convergint Cares, a promise that our people, partnerships, and purpose will always extend beyond business.
Service today.
Sustainability tomorrow.
Our global day of service is just one part of a larger promise to build a safer, smarter, and more sustainable world for future generations.
Discover how our innovation and responsibility turn purpose into lasting progress.
IN Step Up for Schools
We don’t just show up.
We STEP Up.
Security that strengthens every school community.
Convergint’s signature social responsibility initiative, created to help underserved schools and educational institutions improve safety, strengthen emergency readiness, and build long-term protection for students and staff. Through grants, volunteerism, and in-kind services, we help schools with the processes and technology required to create safer learning environments. Our goal is simple: reduce barriers, accelerate improvements, and deliver meaningful impact where it’s needed most.
Closing critical gaps in school safety and preparedness.
Schools face growing safety expectations and fewer resources to meet them. Many schools and educational institutions have outdated systems, limited budgets, and unclear pathways for modernising security. STEP Up helps close this gap by providing structured support, from assessment to implementation, so schools can make informed decisions and access the help they need.
What STEP Up provides.

Global impact, local support.
Local Convergint teams deliver projects that reflect the unique needs of each school community.

A path to safer schools.
From assessment to implementation, STEP Up simplifies the journey and accelerates improvements.
Impact stories.
IN Compliance
Compliance.
Ethical Sourcing
Modern Slavery Statements
UK Modern Slavery Policy
Canada Forced and Child Labour Report
Australia Modern Slavery Statement
France Vigilance Plan
Supply Chain Code of Conduct - Effective March 31, 2025
Download
Code de conduite de la chaîne d’approvisionnement de Convergint (Français) - Date d’effet 31 mars 2025
Télécharger
Environmental, Social, and Governance (ESG)
2025 Climate Risk Disclosure Report
UK Carbon Reduction Plan
Brazil Salary Transparency Report
Romanian Country by Country Reporting (CbCR)
Legal Entity Information
IN Privacy
Privacy & Data Protection.
Convergint is committed to protecting personal data and maintaining strong privacy and information security practices across its global operations. We conduct our business with integrity, transparency, and respect for data protection laws in every jurisdiction in which we operate. This page provides access to Convergint’s Global Privacy Policies.
Privacy Policy for Third Parties (including Customers & Vendors):
Privacy Policy for Colleagues and Job Applicants:
For any other regions, please contact Convergint’s DPO.
Data Protection Officer (DPO) Contact Information.
Convergint is committed to protecting personal data and complying with applicable data protection laws worldwide. If you have questions, requests, or concerns regarding the processing of your personal data, if you wish to exercise your data protection rights, or if you would like to submit a complaint, you may contact our Data Protection Officer (DPO):
- Global (all regions outside Brazil): [email protected]
- Brazil (in accordance with the General Data Protection Law (LGPD)): Alessandro Mazola, [email protected]
IN Terms
This page includes important documentation, including legal terms and conditions, applicable to your relationship with Convergint.
Documents for our customers.
Acceptable Use Policy
North America Install and Service Terms
Global Install and Service Terms; Jurisdiction Grid
Effective June 25, 2026
Download Global Install and Service Terms - English
Download Jurisdiction Grid - English
Cybersecurity Services Acknowledgement
Data Processing Addendum for Convergint Customers
Important Product Safety and Service Information
Effective September 25, 2024
Important Product Safety and Service Information — English
Information importante sur la sécurité des produits et du service — Français Canadien
Informations importantes sur la sécurité des produits et des services — Français
Wichtige Informationen zu Produktsicherheit und Service — Deutsch
Ważne informacje dotyczące bezpieczeństwa produktów i usług — Polski
Informações importantes sobre serviço e segurança do produto — Português
Información importante sobre seguridad y servicio del producto — Español
Prior versions:
Important Product Safety and Service Information — Effective August 9, 2024
Important Product Safety and Service Information — Effective February 18, 2024
Information Security Addendum
Limited Warranty for Services
Effective June 19, 2024
Limited Warranty for Services — English
Garantie Limitée Pour Services — Français
Prior versions:
Limited Warranty for Services — English - Effective May 17, 2023
Garantie Limitée Pour Services — Français - Date d’effet 17 mai 2023
Monitoring Services Terms
Effective July 9, 2026
Download Monitoring Services Terms and Conditions
Prior versions:
Monitoring Services Terms and Conditions — Effective January 10, 2025
Monitoring Services Terms and Conditions — Effective May 21, 2024
Monitoring Services Terms and Conditions — Effective February 16, 2023
Subprocessor Disclosure
Third Party Terms
Weapons Detection Addendum
Documents for our vendors.
Subcontractor DPA
Supplier DPA
Supply Chain Code of Conduct
Effective March 31, 2025
Supply Chain Code of Conduct — English
Code de conduite de la chaîne d’approvisionnement de Convergint — Français
Prior versions:
Supply Chain Code of Conduct — Effective October 29, 2024
Supply Chain Code of Conduct — Effective April 5, 2022
Supply Chain Code of Conduct — Effective May 1, 2023
Terms and Conditions of Purchase
Effective March 2, 2025
Download Terms and Conditions of Purchase
Prior versions:
Terms and Conditions of Purchase — Effective March 29, 2024
Terms and Conditions of Purchase — Effective January 16, 2024
Vendor Information Security Requirements









